Hosted Call Center

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Hosted Call Center

Empower your business with a hosted call center system capable of connecting agents anywhere. Hosted call center systems require no hardware, software or infrastructure to purchase and they provide you with the full functionality and flexibility of an On-Site system. TouchStar's hosted call center includes everything you need to have an outbound and inbound call center today at an affordable price.

Benefits of a Hosted Call Center include:


    Rapid Implementation – Hosted Call Centers allow you to begin working quickly. Very little setup        is required and with intuitive web based applications training is done quickly.

    Minimize Capital Investments – There are several payments options with Hosted Call Center        solutions; Pay-As-You-Go pricing model where customers pay a monthly service fee per agent, or an        hourly rate per agent login.

    Minimize Operating Expenses - With Hosted Call Centers there are no hardware, infrastructure        or support costs, giving you the ability to focus on your business rather then technology.  

    Agents and Managers Can Work Anywhere – Hosted solutions allows your call center to        expand your workforce to a broader pool of skilled agents. At home or remote agents widens your        labor pool well beyond the confines of a geographic region. This also increases employee retention        a major issue in call centers today.


    No Technical Expertise Required – With hosted web based solutions customers do not need to        have a technical staff on site as your vendor will provide the support you need to be operational. All        applications are web based therefore all is required is a PC with high-speed internet access.

 Call Center Industry News
Con Edison CFO Robert Hoglund to Participate in Goldman Sachs Power and …
spacer 5/9/2008 4:33:58 PM
ELM Resources Continues on Growth Trajectory
spacer 5/9/2008 2:31:17 PM
The Maybach Journal: Enliven Marketing Technologies Corporation Announces Firs…
spacer 5/9/2008 2:22:50 PM



Partner with the Experts

Partner with the Hosted Call Center industry experts:
Over 1,000 clients
Over $1 billion in revenue
  generated using our systems

Contact Us



 Hosted Call Center Featured Articles
  TouchStar Intros Call Center System Guaranteed to Reduce Costs for Large Call Centers
  Call center solutions provider TouchStar, has announced its Enterprise Call Center System now provides enterprise clients with rapidly reduced costs.
  April 25, 2008

  Hosted Call Center Solutions Provider TouchStar Launches 'Commerce For Change'
  With its ability to provide greater employment opportunities to people in remote areas, as well as its positive impact on the environment in which we live, the homeshoring movement holds the promise of a brighter future for mankind – and no company is more aware of this than Denver, Colo.-based TouchStar, the fastest growing provider of call center solutions in the U.S.
  March 05, 2008

  Hosted Call Center Solutions Provider TouchStar Expands its Partner Program
  TouchStar has announced the expansion of its global reseller partner programs, which received record interest over the last nine months. In order to keep up with the growing demand in 2008, further marketing development funds, channel support personnel, training programs, and online tools are being added to the mix.
  February 20, 2008

  TouchStar to Shake Up the Enterprise Market
  TouchStar is once again about to shake up the call center industry with the introduction of "TouchStar Enterprise 2008," it is an all new, full-featured enterprise solution for outbound, inbound and blended communications.
  February 14, 2008

  TouchStar Receives 2008 Collection Technology Excellence Award
  TouchStar, one of the fastest growing call center solutions providers in the industry, has been awarded the 2008 Collection Technology Excellence award from Collection Technology magazine.
  February 07, 2008

  TouchStar Secures Additional Financing from SVB Silicon Valley Bank to Fuel its Future Growth
  In a move which will no doubt factor greatly into its strategy to grow rapidly through strategic acquisitions, hosted call center solutions company TouchStar has reportedly secured additional financing from SVB Silicon Valley Bank, a leading commercial bank which lends to technology and life science companies.
  February 05, 2008

  TouchStar Receives Two More Call Center Technology Product of the Year Awards
  TouchStar, a rapidly growing call center technology provider, has received two more Product of the Year Awards. The company received the awards from Customer Inter@ction Solutions magazine and INTERENT TELEPHONY magazine. Both the magazines have awarded TouchStar for its outstanding quality and innovation in call center technology.
  January 23, 2008

 
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