Hosted Call Center

TMCnet - The World's Largest Communications and Technology Community
TMC Launches New Sites ::  4GWE  |  Satellite  |  IT |  Business Video  |  Healthcare  |  Smart Grid  |  M2M  |  Smart Products  | 
TMCnet CHANNELS
#1 VoIP Enabler: Risk-free, Quick & Easy Deployment
Advanced Carrier Services
Advanced IP Carrier
Answering Service
Appliance Deployment
ATCA
Auto Dialer
BPA (3rd Party Remote Call Monitoring)
Broadcast Modulator
Business Phone Systems
Business Process Automation
Business VoIP
Call Center
Call Center Certification
Call Center Digital Signage
Call Center Furniture
Call Center Hiring
Call Center Management
Call Center On Demand
Call Center Outsourcing
Call Center Scheduling
Call Center Software
Call Center Solutions
Call Center Training
Call Center Workforce Management
Call Monitoring
Call Recording
Cloud Hosting
Cloud Telephony
Communications Provider
Conference Call
Conferencing
Contact Center Headsets
Contact Center Software
CRM Cloud Computing
CRM Software
CRM Solutions
Customer Service Software
Customer Support Software
Dedicated Server
DID/DDI
e911
E911 Hosted Solutions
Enterprise Fax over IP
Enterprise VoIP
Ethernet Extender
Fax
Fax Over IP
FoIP
HD Conference
Hosted Call Center
Hosted Contact Center
Hosted PBX
Integrated Communications
IP Fax
IP Media Server
IP Multimedia
IP Multimedia Phone
IP Phone Maker
IP Phones
IP Transit
IVR
Lead Management Software
Master Agent
Mobile Management
Mobile Personalization
Mobile Unified Communications
Mobile Video
Mobile VoIP
NEBS
Network Installation
Online Video Platform Solutions
Open Source CRM
PBX Systems
Phone Systems
Portable Satellite Antenna
Predictive Dialer
Sales Software
Softswitch
Speech Recognition and Text to Speech
Telecom Cost Management
Telecom Expense Management
Telecom Lifecycle Management
Telemarketing Software
Telepresence
Temperature Monitoring
Testing IP Services
Video Content Management Systems
Virtual Call Center
Virtual Office
Virtual PBX
Voice Broadcast
Voice Management
Voice Over IP
Voice Peering
VoiceXML
VoIP Call Recording
VoIP Equipment
VoIP Gateways
VoIP Monitoring
VoIP Phones
VoIPSwitch
Web Conferencing
Web Meeting
Wholesale VoIP
Wireless Expense Management
Wireless Management
Workforce Management
Workforce Optimization
Hosted Call Center

Welcome to the Hosted Call Center channel, sponsored by inContact

 
Welcome to the Hosted Call Center channel, sponsored by inContact. Here you'll learn about the advantages inContact's full-featured and highly flexible hosted call center solution has over on-premises and other hosted solutions. inContact's on-demand call center platform is delivered via the company's next generation communications network, which means it has full control over quality of service, scalability and security. inContact's virtual call center platform sports intelligent multimedia routing, IVR with advanced speech recognition capabilities, CTI, call monitoring/recording, analytics, performance management, workforce management and more. Come learn how this on-demand call center solution can improve the customer experience, boost call center agent performance and increase profitability.

 

Hosted Call Center Featured Articles


Extra Space Storage Improves Customer Service with inContact's Hosted Call Center Software
Until November 2008, self-storage operator Extra Space Storage Inc. was handling overflow phone calls for its hundreds of storage facilities using a call center outsourcer.
2/3/2010

Large Hotel Group Improves Customer Service with inContact's Hosted Call Center Solution
One of the largest hotel groups in the world is now using inContact's hosted call center solution for its customer service and sales divisions.
1/20/2010

New Verizon Call Center Stirs Neighborhood, Upsets Residents
Just 16 months after moving in to his brand new house, in his nice residential neighborhood of Elgin, South Carolina, Joe Jacobs is thinking of packing up, selling and moving out.
1/14/2010

inContact Wraps Up 2009 with Three Customer Wins
Hosted call center solutions provider inContact reportedly signed-on three new customers during the month of December - a strong way for the company to wrap up 2009 and hopefully a foreshadowing of an economic turnaround in 2010.
1/13/2010

View All Hosted Call Center Featured Stories