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Sullivan's Contatta Platform- Hub for Team Collaboration

Enterprise Communications Featured Article

Sullivan's Contatta Platform- Hub for Team Collaboration

 
October 21, 2014

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  By Mini Swamy,
TMCnet Contributor
 


The visionary that is said to have invented CRM is wielding his magic wand again across the business landscape with a first-of-its-kind application -the Contatta Collaboration Platform -a comprehensive business application that takes business communication and collaboration to a new level.


Although there are several tools in the market to tackle the different communication challenges, Sullivan believes that Contatta is the only collaboration platform that will help integrate collaboration, task, file and contact management with email, making companies more effective and efficient in ways never imagined before.

Almost all of us know how important email is as a  mission-critical business tool, and for years we’ve been forced to use bloated inboxes for our tasks and files, making them difficult to manage and even harder to find. The Contatta platform's collaborative workspace turns emails into tasks. The original email stays right inside the task, but moves out of the inbox. 

When a task is created, all conversations, linked files and emails that are relevant to it are confined within it, making discussions and subsequent actions much easier. Also if there are many tasks on hand, they can be tracked. Email has also been used to collaborate with teams and share information with different groups of people; Contatta Workrooms replaces these distribution groups with real-time discussions outside the inbox.

We use email to manage and share attachments and the result is that we spend an eternity searching and mining for important files. Contatta  file management helps sort email attachments and organize them in such a way that they are easily accessible.

And if you want to track contacts in address book silos, Sullivan notes that the Contatta platform helps share contacts across the entire team so everyone is on the same page  at all times when it comes to contact information. It's definitely much better than having 100 different address books in a 100-person company.

Every email that is processed in Outlook or Gmail automatically shows up in Contatta and Contatta emails show up in Outlook and Gmail.

Contatta's vision is to take the function of “dissimilar communication tools—namely, tools that manage communication, tasks, files and contacts—and create  a platform for meaningful discussions and a system to manage projects, assign tasks, share files, and communicate with  teams in a central location.” The Contatta platform appears to have succeeded in this with its email magic.




Edited by Maurice Nagle
Enterprise Communications Homepage





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