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July 12, 2012

ThinkTel Partners with AudioCodes to Complete Interoperability Testing

By Raju Shanbhag, TMCnet Contributor

ThinkTel (News - Alert) has partnered with AudioCodes to complete a stringent ITSP Interoperability Acceptance Test Plan, the company has announced. The company made use of AudioCodes Enterprise Session Border Controllers (E-SBC) product family and its MetaSwitch (News - Alert) CFS 7.4 for this purpose.

ThinkTel is the first and only Canadian company independently qualified to SIP Trunk to Microsoft Lync. ThinkTel is Canada's sole Lync Certified SIP service provider and currently supports over 100 Canadian Lync and Office Communications Server customers through our SIP services and Hosted Lync offerings and is a valued Microsoft Partner since 2008.

The certification was awarded to the AudioCodes (News - Alert) Mediant E-SBC product family with ThinkTel's SIP Trunking solution. This includes four E-SBC hardware-based platforms created for companies of any size, from small businesses and branch offices to big companies data centers and contact center facilities. To meet the needs of Canada's leading enterprises, ThinkTel works closely with the Microsoft (News - Alert) team and Lync Ecosystem Partners, the company stated in a press release.

“Our partnership with AudioCodes has already enabled us to provide a range of additional connectivity and reliability options for our customers that ensure a high quality customer experience," explained Dave Damer, President and CEO of ThinkTel. "We're extremely happy to have completed this testing. Our partnership with AudioCodes will allow our customers to make use of existing TDM facilities as well as enhancing Lync deployments with international or remote office connectivity where IP solutions are not practical.”

Recently, TMC’s (News - Alert) Anshu Shrivastava reported that that the company introduced a Professional Services practice, a new specialized group that is said to help Canadian companies in adopting and installing unified communications technology offered with the help of numerous platforms, mainly the Microsoft Lync. The Professional Services comes with proof of concept, planning and deployment services, and advanced session initiation protocol (SIP) Trunking configuration.

AUDIOCODES is a PLATINUM  sponsor of ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) is the world’s largest communications and technology event. Visit AUDIOCODES in booth #808. For more information on ITEXPO West 2012, click here.

Edited by Rich Steeves

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