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Thrupoint Helps to Drive Enterprise Mobility

TMCnews


TMCnews Featured Article


April 05, 2011

Thrupoint Helps to Drive Enterprise Mobility

By Susan J. Campbell, TMCnet Contributing Editor


Enterprise mobility is a primary focus for businesses seeking to grow in an increasingly mobile society. Regardless of the size of the business, mobility must be a priority if the company hopes to remain competitive and put an aggressive growth campaign in place.


Thrupoint offers enterprise mobility solutions that are ideally suited for any size company, from the small- to medium-sized business (SMB), to the branch offices of the larger enterprise. The company’s PCX ensures mobility as it operates as a viable replacement to the traditional IP/PBX (News - Alert).

This alternative delivers next generation communications that are integrated into the telecommunications infrastructure. Thrupoint’s PCX is designed to deliver all of the demanded features typically needed by the end-user, including park, call transfer, pickup, ring-back and many others.

To ensure optimal enterprise mobility, PCX takes it to the next level by delivering these features in such a way that they can be hosted, premise-based or served up in the cloud, depending upon the needs of the business.

A few of the features offered in this enterprise mobility solution include call forwarding, call waiting, group pickup, attendant coverage, call presentation, missed call notification, last caller callback, custom caller ID, short-code extension dialing, missed call notification with live callback and so much more.

The PCX solution from Thrupoint can be extended with the company’s enhanced one number Personal Communication Router. And, by combining PCX and the PCR (News - Alert) products, users can readily enjoy such benefits as multiple group contact lists, single number reach, time of day routing, active call routing override, sequential ring, simultaneous ring and event notification via e-mail or SMS.

Businesses seeking to optimize enterprise mobility can leverage the PCX solution easily, and the platform is also ideally suited for carriers and service providers seeking to implement cost effective services designed to meet the needs of the SMB. The platform can be implemented as a multi-tenant solution as part of a service bundle, hosted individually for those organizations seeking to customize the solution, and as a cloud-based offering to provide customers with a variety of choices.

The PCX solution offered by Thrupoint is designed to interoperate with and extend existing IP/PBX solutions to provide larger customers with the ability to fulfill the needs of their teleworkers, in addition to their retail and branch locations. Enterprise mobility ensures key players have the access they need to better serve the customer base – an important focus for any organization seeking to dominate their industry.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Stefanie Mosca






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