Yaphank, New York’s ECCT sells credit union technology, specifically IT services and systems integration, and provides full-time IT management for many financial institutions, typically ranging from 20 to 200 users.

Faxing, according to ECCT officials, is “the ideal method for handling business-critical and potentially sensitive information common in the financial industry.” 

Yes, faxing – it’s still around. In fact ECCT uses the Open Text Fax Appliance, FaxPress Edition with their clients.

Since their clients usually deploy products that handle from 50 to 500 faxes per day, Fax Appliance was “ideal” for ECCT, company officials say: “Open Text’s all-in-one approach to network faxing combines the hardware and software in one complete offering, which translates into cost and time savings for the client. Familiar Windows-based interfaces, as well as e-mail, address book and business application integration dramatically reduces the steps employees take in their fax transactions.”

Because ECCT works primarily with financial institutions that deal with sensitive information, security is crucial, as you might imagine. With Fax Appliance, senders can fax confidential information directly from their computers, right from the application they’re working in, ECCT officials explain, adding that for added security, “departmental computers receiving inbound faxes can be password-protected, accessible only to authorized individuals within the department, and configured with built-in security policies.”

In fact, it’s such a popular product, that ECCT has already completed 20 Fax Appliance installations at client sites. “Fax Appliance is the faxing solution of choice for our sales people and clients,” company officials say, citing such savings and benefits as reduced paper and consumables, fax number management through personal and corporate database phonebooks, reduced time and labor of sending, receiving, and managing faxes, faxes delivered directly to users’ desktops through automatic routing and the elimination of fax machine maintenance.