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E911 Feature Article Archive
RedSky Delivers Cloud-based E911 Manager
With more technological sectors gravitating towards the cloud these days, E911 is certainly not the last to finish the race. E911 technology is proliferating throughout counties and developing cities to provide more effective communication for the emergency operations of municipalities. RedSky has recently issued a cloud-based E911 service called E911 Manager Version 6 based in its managed private cloud. 5.22.2012
Enterprise Migration to the Cloud Shapes E911, Next-Gen 911
Gartner recently issued a report that, among other things, suggested that the "personal cloud" will replace personal computers within two years, and that a lot of workers may not need a PC. 5.22.2012
Mobile Phone Use Driving E911 Changes
With the proliferation of mobile devices, the percentage of 911 calls coming from non-landline phones is growing on a consistent basis. Today, of all the 911 calls placed, 30 percent or less are coming from landlines tied into the existing 911 infrastructures. This has raised the visibility of E911 efforts that can help connect first responders to mobile users who need their assistance. 5.16.2012
Singlewire Unveils CallAware 2.0 Emergency Communication Software for InformaCast
Singlewire Software, a company that develops network-centric notification software for overhead paging, mass notification, and emergency communication, announced the launch of Singlewire CallAware 2.0 emergency communications software for InformaCast. 5.14.2012
America's Slow Transition to Next Generation 911
In Stewart County, located in northern Tennessee, a massive lighting strike on April 5 took out most of the county's E911 equipment along with the sheriff's equipment, computer and radios. As a result, the county has decided to upgrade to Next Generation 911 equipment, even though officials are struggling to choose among a host of providers. 5.10.2012
Conveyant Systems' Sentry E911 Solutions Compliant with Avaya Communications Server
Conveyant Systems, a supplier of PC-based Attendant Console and E911 solutions, announced its portfolio of Sentry E911 solutions is rated "Avaya Compliant." 5.2.2012
What Does E911 Really Mean?
If you ask people in the communications industry the question: "What does E911 really mean?" you will likely get different answers. 4.30.2012
Aculab Participates in Testing Next Generation 112 Service
The European Emergency Number Association (EENA) has released the first public version of the Next Generation 112 Long Term Definition standard (NG112 LTD). 4.17.2012
RedSky's E911 and Phybridge's Network Switch Combine for Improved Location Identification
In a move that connects two powerful communications providers this week, Phybridge and RedSky have revealed that Phybridge's UniPhyer network switch solution is now certified to operate with RedSky's E911 Manager. 4.11.2012
E911 Funding Challenges Continue in Missouri
Establishing E911 services is quite an undertaking, yet a much needed service given the state of communications today. As administrators in Franklin County, Missouri found out, planning is key to a successful E911 system.According to this eMissourian report, planning for costs is just as important as looking at the hardware and software that makes E911 so useful. 4.10.2012
Next-Generation 911 Trend: End-to-End Solutions for Large Enterprise Customers
As those of us in the communications industry continue to define next generation 911, a new term has entered the evolving next-gen vernacular: end-to-end. 4.4.2012
Finding the Right Fit in E911
Finding the right fit in E911 services takes several variables into account. You want to be in compliance with state laws regarding E911, but you also want the best system that fits the needs of your company in keeping employees safe and to keep your liability risks as low as possible. 4.4.2012
Franklin County Upgrading its 911 Dispatching Software
Franklin County Commission is successfully upgrading its emergency 911 dispatching software. 3.23.2012
E911 is Needed Throughout the US - Will Funding be Available?
With new communications technologies dominating the way in which we work and play, the need to update the 9-1-1 systems throughout the nation take on a whole new meaning. Just last month, President Obama signed the Next Generation 9-1-1 Advancement Act of 2012 to usher in the new era of E911 technologies. 3.16.2012
Roxbury to Rename Roads for E911 Purposes
Roxbury Pond Village is searching for road names for enhanced 911 purposes. The new names will be submitted to the state by Roxbury's E911 officer Roland Patneaude, according to Terry Karkos from sunjournal.com. 3.9.2012
E911 Webinar Discusses Need, Compliance Issues
Recently RedSky sponsored a webinar titled "E911 Enterprise Compliance: How to Prepare Your Organization." It was presented by Samantha Kane, founder of Kane-MacKay, and Martha Sexauer, marketing manager for RedSky. 3.2.2012
FCC to Protect E911 Capabilities; Requires VoIP Outage Reporting
The proliferation of VoIP as the communication method of choice has largely been driven by the fact that this technology offering enables lower cost, greater capabilities and even great quality as compared with a traditional landline. When used for E911 communications, however, what happens when a network outage occurs? 2.22.2012
Congress to Consider Millions in Funding for E911
Recent developments that have occurred in the world of next-generation 9-1-1 technology over the last couple of months have indicated great change for the E9-1-1 industry as a whole. Most notably, the legislative branch of the U.S. government has taken steps to improve the operation and proliferation of next generation 9-1-1 services nationwide. 2.14.2012
E911: FCC Orders Deadline for CAP Compliance
Having recently released a report concerning the rules for the national Emergency Alert System, the Federal Communications Commission issued a reminder to participants of its June 30 deadline for the implementation of Common Alerting Protocol (CAP) alert requirements. 2.10.2012
E911 Services Expected to Improve from Updated Positioning Technology
Innovations in technology emerge on a consistent basis to make our lives easier. In the next few years, mobile technology is expected to reach the milestone of everywhere location capabilities. When that happens, enterprise users and consumers alike will benefit from personalized services and E911. 2.1.2012
Dial 911 for NASA
If you have an emergency while on Redstone Arsenal Army base in Huntsville, Alabama, dialing 911 will connect you to NASA. This isn't just good news for Redstone Arsenal residents… 1.27.2012
NG9-1-1 Institute Elects New Members to Board of Directors
The E911 world witnessed some important changes this week on a national level: The Next Generation 9-1-1 Institute, otherwise known as the "NG9-1-1" or the "E9-1-1 Institute," has issued the results of its 2012 election for six seats on its Board of Directors. 1.24.2012
Understanding E911 Compliance and Risk
E911 risk is not usually the first market that comes to mind when those of us in the technology world think about the most developing and visible enterprise networks, but it should be. 1.19.2012
Cell Phone Tax Assessments for E911 Vary - Is This Fair?
The proliferation of mobile devices and the growing reliance on location technology has changed the face of 911 services in the U.S. Like other community services, 911 requires funding and the money must be assessed somewhere. For years, landlines were charged with a 911 fee. With the emergence of postpaid cell phones, an e911 fee was assessed. 1.18.2012
Ontario Police Seek Awareness of Pocket-Dialed 9-1-1 Calls, Offer Prevention Tips
According to the Ontario Association of Chiefs of Police, and they would know, police services across Ontario "are seeing an increase in pocket dialed and unintentional 9-1-1 calls, which represent a serious threat to public safety and negatively impact police resources." 1.12.2012
A Look Back at an Important Year for E911
It has been quite a year for E911, as legislation, standards and technology have all taken significant steps forward. Here's a rundown of the year's key developments that may impact your organization. 1.11.2012
Municipalities Upgrade to E911, Laws to Enforce VoIP Emergency Services
Enhanced 911, also known as E911, saves lives by speeding emergency response to the precise location of a 9-1-1 caller. And if it weren't for this technology to save the day in St. Louis Park, Minn. last summer, a challenging situation could have been made much worse. 1.5.2012
Locality Wrestles with E911 Funding
An article in the Times-Republican -- "Central Iowa's Daily Newspaper" -- reports that city leaders want local legislators to back efforts to adequately fund E911 services. 1.3.2012
County Dips into E911 Surplus to Pay Other Expenses
Funding issues surrounding a county's Enhanced 911 (E911) service could require legislative procedures to mitigate the problem. With the ongoing trend where mobile devices are replacing landlines and corporate campuses associate one address with multiple phone numbers, first responders need a way to better identify a caller's location when the caller is unable to provide that information. 12.27.2011
A Year in Review of the E911 Industry with RedSky
The E911 arena has been a busy one this year, and RedSky has been no sideliner to all of the exciting developments in the field. To gain more insight into how RedSky has made progress over the past year, and to see how it views the coming one, I sat down with the company's senior vice president, Nick Maier, who shed some light on what has been most notable in terms of improvement for the E911 provider over the last few months. 12.22.2011
Cellular Specialties Debuts Co-Pilot Beacon Transmitter
Cellular Specialties, a provider of services for enabling anytime, anywhere wireless connectivity, asserted that its new Co-Pilot Beacon Transmitter can enhance location accuracy of certain cell phones and wireless devices outdoors and within buildings. 12.22.2011
Atlanta Adds 911 Profiling, Everbridge Notification System
The Atlanta Police Department's E911 Communications Unit recently announced the acquisition of a Smart911 system and Everbridge emergency and incident notification system. 12.21.2011
New E911 Legislation in Michigan Extends Compliance Time
Recent news from the E911 sector sent a ripple through Michigan yesterday as the governor signed an amendment finalizing the state's E911 regulations for multiline telephone systems. The amendment has made its way through the House and Senate making to the desk of the governor as the legislative hours wore to a close, and officially took effect with the governor's signature. 12.21.2011
RedSky's E911 Solutions Meet Latest NG9-1-1 Standards
The fourth National Emergency Number Association Industry Collaboration Event held in Irving, TX focused on developments from the E911 arena allowing vendors to test product interoperability, and RedSky was sure to take full advantage of this opportunity. As a strong presence in the world of E911 technology, RedSky provides a solution dubbed RedSky Horizon Legacy Network Gateway, and completed Next-Generation 9-1-1 interoperability tests with it at the NENA event. 12.12.2011
Rising to the Challenge: RedSky Provides County-wide e911 Services
It stands to reason that the more people in one concentrated area, the more is required of that area's emergency response teams. The more risk there is for fire, accidents, crime, the more complex and efficient that emergency response system has to be. So discovered the officials of Fairfax County, Virginia, when they called upon RedSky to provide an e911 system that would ensure the effective communication of the county's emergency response teams. 12.8.2011
Motorola to Integrate Surveillance Camera Systems for Atlanta Police
Motorola Solutions announced a new contract to integrate the City of Atlanta's disparate public and private surveillance camera systems into a single operational environment in the Video Integration Center. 11.29.2011
As More People Go to Mobile Phones, Many 9-1-1 Services are Suffering Financially
While more and more people move away from owning land lines and choose to carry a mobile as their only phone, there has been unintended consequences for one very important entity: your local 9-1-1 emergency service. 11.22.2011
E911 Experts Appointed to Federal Communications Commission Working Groups
Three of TeleCommunication Systems' emergency communications experts have been appointed to Working Groups of the Federal Communications Commission's (FCC) Communications Security, Reliability and Interoperability Council (CSRIC). 11.15.2011
The Great e911 Debate Highlights RedSky Technologies' Role in Catering to the Large Enterprise
E911 provider, RedSky Technologies was on hand for the debate and demonstrated its position as the only E911 provider offering a true end-to-end solution to cater to the needs of the large enterprise. RedSky offerings meet the needs of large universities, the military and government, to name a few, that manage on-site public safety answering points (PSAP). 11.11.2011
E911: Amcom Improves Safety for Mississippi College
Amcom's enhanced 911 solution is improving the level of safety for the students and faculty at Mississippi College. 11.10.2011
Changing Call Patterns Leading to Overloading of e911 Systems during Emergencies
Changing call patterns, including increased traffic on wireless networks, have led to higher risks of overloading 911 systems during weather or other emergencies, resulting in abandoned or unanswered calls, according to a new report published by ATIS. 11.4.2011
'The Great E911 Debate' in All its Glory
A recent blog post from Mark Fletcher detailed an informative discussion he'll be holding regarding "The Great E911 Debate" at the International Avaya Users Group regional conferences in early November, and no doubt, there will be a host of remarkable ideas explored. 10.28.2011
Eight-Figure Price Tag for New E911 System Floors Indiana County Council
Porter County, Indiana's Communications Director, John Jokantas, recently shocked County Council members, according to news reports from Duneland.com, when he said the county needed a new E911 system, and that it would set them back anywhere between $20 million and $40 million. 10.20.2011
RedSky Brings End-to-End Next-Gen Solution to the Enterprise
Incorporating both the E911 Manager solution and its RedSky Horizon technology, RedSky has just launched its latest next-generation solution for the enterprise. As an acclaimed provider of automated E911 services, RedSky brings this solution to the table for public and private enterprises that have an ever-growing need to monitor 9-1-1 calls "from dial to dispatch," according to the company. 10.18.2011
Call It HD Location Information for E911 and Asset Management
There are two common network discovery methods to track the location of H.323 and SIP endpoints using the network: network regions and layer 2/port level discovery. Since I covered network regions last month, I'll explain what could be called HD location information. 10.13.2011
Latest E911 Manager Launched from RedSky
As a provider of next generation E911 solutions, RedSky Technologies recently introduced Version 6 of its E911 Manager, which has been re-engineered to leverage Java and Linux technologies. The new version will protect workers and students connected to virtual computing environments with enterprise-class software that helps businesses provide effective 911 emergency response, while also tackling the capturing and delivering of location information. 10.5.2011
Tracking the Location of IP Phones for E911 and Asset Management
One of the real advantages of H.323 and SIP phones is their ability to plug in anywhere on the enterprise voice network and get voice services. This has cost benefits in terms of labor overhead to move and administer phones. However, unless you have a strategy in place to keep the location of each phone up to date, this mobility can create serious problems in terms of Enhanced 911 protection - not to mention asset management. 9.30.2011
Congressman Steve Rothman and Homeland Security Chair Peter King Introduce HEROES Act
Congressman Steve Rothman (D-NJ) and House Homeland Security Chairman Peter King (R-NY) have introduced a new bill to fund communications equipment for first responders - the Help Emergency Responders Operate Emergency Systems (HEROES) Act. The act will ensure that First Responders have the communications equipment to do their jobs and that the already overburdened local taxpayers do not have to unfairly pay for an unfunded federal mandate. 9.21.2011
Cassidian and Mendocino County, CA Renew Emergency Notification Contract
Cassidian Communications, an EADS North America company, has announced that its contract for hosted emergency notification services with the Mendocino County, Calif., Sheriff's Office has been renewed. Under the terms of the renewed contract, county officials will be provided with continued remote access to the hosted The Communicator! NXT and GeoCast Web solutions. The hosted service from Cassidian has been designed to establish fast multi-modal communication with emergency service providers, the local community and others working within the public safety domain. 9.19.2011
Solacom adds Guardian Mobile Position to NG9-1-1 Emergency Services Platform
Solacom Technologies, providing communications systems that integrate Voice, Video and Data to deliver advanced IP-based interoperability solutions for public safety 9-1-1, military command, security and other mission critical applications, has announced the availability of a new Guardian Mobile Position as part of its next generation 9-1-1 (NG9-1-1) Emergency Services Platform. 9.16.2011
Wabash County ETSB Introduces Dennis Poland as New E911 Coordinator
Dennis Poland, who earlier served as a member of Wabash County's (Ind.) first 911 Board back in 1996, has been hired once again as E911 Coordinator by the county's Emergency Telephone System Board (ETSB). 9.16.2011
Phoenix Deploys Talari's WAN Virtualization Solution for 911 Call Services
Talari Networks recently announced that Maricopa Region 911 has deployed its WAN Virtualization solution to help the agency improve the resiliency and deployment flexibility of its 911 data network which is responsible for relaying emergency calls to police, fire and other first responders who are located within the Arizona cities of Phoenix, Mesa and Scottsdale. 9.9.2011
TechnoCom Corporation Receives Another U.S. Patent
TechnoCom Corporation, a provider of products and services to enable wireless location solutions for enterprises, wireless carriers, and service providers, recently announced the issuance of U.S. Patent No. 7,974,635: Method and System for Automated Collection of Call Routing Performance Data in a Wireless Network. The company already has a strong portfolio of wireless location patents and pending applications and this new patent is a critical addition. 9.9.2011
9-1-1 Community Partnerships Improve Safety in Schools
The 2011 Colorado 9-1-1 Issues Summit witnessed school safety experts coming together with public safety innovators to promote community partnering and communications interoperability between school districts and 9-1-1 services. 9.2.2011
North American Region Plays Critical Role in Development of GPS Market
The contribution of the Global Positioning System (GPS) technology to the world economy has shown a steady growth in the last decade, according to a recent research report, "World GPS Market Forecast to 2013." 8.31.2011
RedSky E911 Offers Improved Response for Fairfax County
The implementation of E911 services throughout the United States can make a significant impact on the effectiveness of first responders in the event of an emergency. As cell phones continue to be the primary communication tool for individuals and businesses with multiple buildings don't always assign the right address to the right phone number, E911 can help to eliminate much of the location confusion that can arise in the event of an emergency. 8.26.2011
Jamie Barnett to Discuss 9-1-1 Overload at 9IA Workshop in DC
The 9-1-1 Industry Alliance (9IA) has announced that Rear Admiral Jamie Barnett (ret.), chief of the Federal Communications Commission's (FCC) Public Safety and Homeland Security Bureau (PSHSB), will deliver a keynote at the 9IA National Workshop on 9-1-1 Overload. The event, hosted by 9IA and sponsored by CTIA -The Wireless Association, is scheduled for October 4-5 at the Georgetown University Hotel and Conference Center in Washington, D.C. 8.23.2011
El Paso County 911 Installs onBoard Mobile Gateway for Countywide Communications
In Motion Technology, a provider of mobile networking technologies that efficiently connect and manage equipment, information and people in the field, has announced that the El Paso County Enhanced 911 Emergency Communications District is deploying the onBoard Mobile Gateway as the single communications platform to support a countywide initiative that will improve situational awareness. 8.16.2011
FCC Chair Genachowski Announces 5-Step Plan for Next Generation 911
FCC Chairman Julius Genachowski has announced a five-step action plan to chart the transition to Next Generation 9-1-1 (NG911) services that will allow people to text, and send photographs or videos to 911 dispatchers in an emergency. 8.15.2011
City of Billings Awards Cassidian Contract for P25 Land Mobile Radio System
Cassidian Communications recently announced that it had signed an agreement with Billings, Montana to provide the City with a digital, trunked P25 Land Mobile Radio (LMR) system. Based on the new multi-year agreement, Cassidian will now supply Billings with a turnkey radio communications solution for public safety, which includes hardware, software, system engineering, installation and maintenance through 2021. 8.10.2011
University of Maryland Lab Teams with TeleCommunication Systems on Next Gen 911
The Maryland Information and Network Dynamics (MIND) Lab at the University of Maryland has announced that it will be collaborating with TeleCommunication Systems - a company that develops and sells services for E911, text messaging, commercial location, and wireless communications - to create new public safety applications, including the possibility of an app that could used for on-or off-campus emergencies. 8.9.2011
Guardian Watch Unveils Application to Capture Live Stream Video and Alert 911
Guardian Watch, a mobile phone application and corresponding web service, enables users with smartphones to alert emergency respondents and community groups instantly about any suspicious activities or during emergency situations. 8.5.2011
RedSky's E911 Manager Works with WiFi to Provide Critical Location Information
Most enterprises have gotten much savvier and more advanced since Sept. 11, 2011. Nearly 10 years later, many enterprises now supply "dual mode" devices to employees - once they are inside the building they are switched over to WiFi automatically, which means they are actually making the 911 call via the local network. 7.29.2011
Inclusion of Homes in 911 Database Poses Challenges to Township Authorities
About 2,000 homes in the Long Beach (CA) Township and surrounding municipalities are not included in the state's 911 database, thus the addresses do not appear for dispatchers when they make an emergency call, according to a news release. 7.27.2011
Illinois Public Safety Agency Utilizes Exalt Microwave to Transport 911 Voice and Data Traffic
Exalt Communications has announced that its microwave backhaul systems have been deployed by Will County 911 in Bolingbrook, Illinois, to connect its new dispatch center, also known as Public Safety Answering Point (PSAP), with a regional switching center approximately 13 miles away. Bolingbrook PSAP dispatches emergency police and fire calls supporting the community's 73,000 residents. 7.27.2011
FCC To Tighten E911 Location Guidelines By 2019
The Federal Communications Commission has recently strengthened the Enhanced 911 (E911) location accuracy rules for wireless carriers and "sought comment on improving both 911 availability and E911 location determination for Voice over Internet Protocol (VoIP) services," according to agency officials. 7.22.2011
The 411 on Enterprises' Legal Responsibilities for E911
When most people head off to work, emergency response issues are probably not top of their mind. The businesses where they will toil for the day or night, on the other hand, have an absolute obligation to be sure they have given plenty of thought to emergency response, specifically their implementation of enhanced 911 (or E911) service capabilities, on behalf of all of their employees, vendors and visitors. 7.14.2011
FCC Prepares to Implement Next-Generation 9-1-1 System
The Federal Communications Commission has completed the groundwork on the first draft of regulations implementing a "next-generation 9-1-1" system that can accept text messages, according to a report. The law is waiting for commissioner's approval. 7.13.2011
Indiana's Porter County Considering Hike in E911 Cellphone Fees
With the local E911 system running in the red, Porter County officials are considering several alternative sources of income to fund the cash-strapped emergency system. One of the proposed options is to introduce a small increase in the E911 fee on contract-based cellphones. The authority contemplates the utilization of a portion of the proceeds to cover a local budget short fall. Under current state law, the fee can be raised by no more than 7 cents a year. 7.12.2011
Computerworld Awards Competition Honors Clemson Emergency Management Project
The Computerworld Honors Program's 21st Century Achievement Awards saw a Clemson University project that will enhance emergency response capabilities emerge as one of the finalists in the competition. 7.8.2011
Cassidian's VESTA CS Solution is Avaya Compliant
Cassidian Communications, an EADS North America company and an emergency communications provider, recently announced that its VESTA CS 2.2 service pack (SP) 5 call processing solution has gone through extensive testing and has now been rated compliant with Avaya Communication Server 1000 and Avaya Aura Contact Center solutions by Avaya. 7.6.2011
Freescale Announces New Pressure Sensor Chip
Freescale Semiconductor Holdings I, Ltd., has announced a new pressure sensor chip that includes an altimeter. The Freescale Semiconductor Xtrinsic MPL3115A2 detects altitudes. The micro-electromechanical systems (MEMS) technology-based sensor enables advanced location-based and navigation applications for smart mobiles, tablets, and industrial and medical devices. 7.1.2011
RedSky Introduces Next-Generation 9-1-1 Network Solutions
RedSky Technologies, Inc., a leading provider of automated E911 solutions, today announced the launch of three new Next-Generation 9-1-1 (NG9-1-1) network solutions designed to help 9-1-1 authorities and Public Safety Answering Points (PSAPs) transition to the National Emergency Number Association's (NENA) i3 standards-based architecture, which the organization's Executive Board formally approved last week. The announcement was made today at the NENA 2011 Conference in Minneapolis. 6.21.2011
Better E911 Notification and Location Offered With My E911 from RedSky
One issue campus and enterprise security networks have to deal with is E911 calling. A new product, My E911 from RedSky, notifies security and network administrators and gives them the location of a 9-1-1 emergency "the moment a smartphone user places the call," company officials say. 6.20.2011
NENA Executive Board Approves NENA i3 Document for Next Generation 9-1-1
The National Emergency Number Association (NENA) announced that its Executive Board has approved an end-state architectural vision for Next Generation 9 1 1, which the Board hails as "one of the most significant milestones on the road to deployment of Next Generation 9 1 1 systems nation-wide." 6.16.2011
RedSky Technologies Issued Patent for Next-Generation 911 Technology
RedSky Technologies, a provider of automated E911 solutions, announced it has been issued a patent that covers RedSky's Emergency Location Information Service (E-LIS). 6.16.2011
New E911 Services Help Drive SIP and FCE Adoption
Enterprises are embracing SIP and flattened, consolidated and extended, aka FCE, voice networks with a vengeance. This rapid adoption rate is being driven by typical returns on investment of 12 to 24 months. The emergence of hosted E911 network services has removed an important barrier to the adoption of SIP and FCE voice networks by offering reliable, cost-effective 911 call routing for these networks. 6.10.2011
RedSky Solves E911 Challenges for Organizations - Part 5
Sixteen states have now adopted E911 legislation requiring enterprises to enable their phone systems to deliver detailed location data to 911 Centers - and numerous others, including Michigan and California, are on the verge of adopting similar legislation based on the standard established by the National Emergency Number Association (NENA.org). 5.13.2011
California Poised to Implement E911 Regulations
The widespread adoption of IP-based phone systems has been a blessing for enterprises. These technologies provide next-generation communication capabilities in a cost-effective, flexible and highly scalable manner. However, they are also associated with one major complication: 911 calling. 5.12.2011
Is 'Close Enough' OK in a 911 Emergency?
This month I'd like you to consider the unthinkable for a moment: Let's say you're having a heart attack while working and need an ambulance. You reach for the phone and dial 911. You can't speak but the dispatcher can see an address on her screen and sends help. 5.5.2011
RedSky Solves E911 Challenges for Organizations - Part 4
If your business is located in one or more of the 16 states that have adopted E911 legislation -- mandating that companies install systems providing E911 location information to emergency responders from every end point on the corporate phone system -- then you are no doubt already familiar with the various options that are available to you for complying with these new laws. 4.27.2011
RedSky Solves E911 Challenges for Organizations - Part 3
E911 solutions provider RedSky offers several options to enterprises that enable them to essentially outsource the updating of caller location data automatically by way of its software - which is offered on both an on-premises and software-as-a-service basis. As we learned in Part 2 of this series, based on an interview with company senior vice president Nick Maier, the advent of IP-based communications and in particular Session Initiation Protocol (SIP) has helped drive a lot of the innovation and capabilities that we are now seeing with E911. 4.16.2011
Intrado Co-Founder and President Honored as 9-1-1 Industry Leader
E9-1-1 Institute, a non-profit organization which assists in promoting public education on E9-1-1 and emergency communications issues, honored George Heinrichs, president and co-founder of Intrado, a provider of emergency communications infrastructure and services, with the Industry Professional Award as part of the 8th annual "9-1-1 Honors Gala" in Washington D.C. 4.5.2011
Do You Feel Safe At Work? Most IT Managers Don't Have Correct E911 Programs in Place
If your company or organization has more than a few employees, some of them may not even know that the phones are using a Internet-based phone technology and a PBX to connect individual extensions throughout the organization. 4.3.2011
Michigan Set to Implement Strict E911 Mandates
In an effort to ensure the safety of its residents, a growing number of states have recently passed legislation that encourages and often requires organizations to deploy E911 solutions, which ensure that emergency personnel can identify the location of individuals after they dial 911. 3.8.2011
RedSky Solves E911 Challenges for Organizations - Part 2
Some organizations take 911 connectivity for granted - they just set up their company phone system and as long as they have dial tone with 911, it's "good enough." 3.8.2011
Five Key Steps to Successful E911 Implementation: Free RedSky Webinar
Without the proper knowledge and experience, implementing a successful E911 solution can be a daunting task. In an effort to provide prospective E911 customers with a few key tips and best practices on how to ensure the safety of their workforce, leading E911 solutions provider RedSky recently announced that it will sponsor a free webinar on the subject. 2.22.2011
Lapeer County Relies on Neverfail to Ensure 911 Systems Under Harsh Conditions
Whether it's threats posed by lighting, natural disasters or any other kind of catastrophe, Lapeer County, Mich., has decided to rely on Neverfail products to ensure its 911 systems. 2.17.2011
RedSky E911 Manager Completes Compliance Testing with Avaya's Aura Session Manager 6.1
Effective E911 location information solutions have recently become a must-have for schools, government bodies and large enterprises that are looking to ensure the safety of their employees. For organizations to implement these solutions, however, the service needs to be in compliance with the facility's specific telecom platform. 2.10.2011
President to Announce $15.7 Million Initiative for New Nationwide Wireless Network
The White House will announce today the allocation of $10.7 billion to build a new nationwide wireless network for emergency workers, and $5 billion to help Americans get mobile access to high-speed Internet service, reported Bloomberg. The funds for the program will be sourced from the auction of airwaves voluntarily relinquished by television broadcasters in return for part of the proceeds, an action that is expected to raise about $27.8 billion. The remaining $9.6 billion would be used to reduce the federal deficit, said Jason Furman, deputy director of the White House National Economic Council, during a conference call on Wednesday. Some $3 billion of the $10.7 billion will be allocated for research and development. 2.10.2011
RedSky Solves E911 Challenges for Organizations - Part 1
Chicago-based RedSky is a leader and innovator in E911 (Enhanced 911) solutions for enterprises. The company's software solutions, which are compatible with nearly all corporate phone systems, help companies meet state E911 laws and safety compliance by ensuring that first responders can locate corporate workers quickly in the event a worker dials 911 - regardless of where that worker is located, and regardless of which type of device was used: desk phone, mobile phone or softphone. This is extremely important for companies with large facilities, especially campuses and distributed offices, where it can sometimes be challenging for first responders to locate workers in danger. 2.8.2011
VoIP Adoption Still Growing in Consumer and Business Markets
VoIP service is not necessarily new, but market information indicates that its penetration in the field will allow it to remain relevant for some time to come, especially in a consumer capacity. The figures from industry analysts Point Topic, seem to reiterate the fact service providers, businesses and consumers are using VoIP systems at an ever increasing rate. 1.14.2011
Adopting Microsoft Lync? Cloud-Based E911 Services Leverage New Platform
Microsoft is the first company to use IP phones that store their own location information. Among other uses, emergency dispatchers at public safety answering points can use this information in the event of a 911 call. The process Microsoft Lync uses to retrieve this information is equally ground-breaking. When an IP phone plugs into the network, it registers with the Microsoft Lync call server and sends a request to a network element called a location information server, or LIS, which returns a location object that is stored on the device. In the event of a 911 call, this location object is sent out via the SIP addressing stream. 1.1.2011
Chinese Authorities Give Skype the Boot and Ban Third-party VoIP
China, with its 450 million Internet users, is going after Internet phone and VoIP services, such as Skype, claiming its actions to be in the benefit of the country's state-owned telephone companies. The Ministry of Industry and Information Technology revealed on its website that it is working to fight "illegal Internet phone services," without any warning of the specific actions that will take place. 12.30.2010
Compromise Bill for 9-11 First Responders May Soon Be Approved, after Jon Stewart Focuses on Issue
As it grows increasingly likely that Congress could soon approve a scaled-down bill that aims to provide health care for the first responders to the 9-11 attacks - by cutting the amount of money paid out - White House officials called on help from an unlikely source: Jon Stewart. 12.22.2010
Verint Impact 360 for Public Safety Powered by Audiolog Interoperable with Harris' Solution
Verint Systems has announced its Impact 360 for Public Safety Powered by Audiolog solution has passed interoperability testing with the OpenSky R7 and P25 R6 Trunked Radio Systems from Harris Corp., a provider of advanced critical radio communication systems for government and industry. 12.22.2010
Your First E911 Decision? PS-ALI or Third-Party Solution
This article originally appeared in the November 2010 issue of INTERNET TELEPHONY There are many ways to optimize an organization's E911 approach to improve the accuracy of location information, reduce costs, simplify maintenance, etc. More often than not, the first decision an organization must face when migrating to a new phone system is whether or not it wants its local exchange carrier to be responsible for getting location records into the LEC's ALI database, which provides location records (address, floor, room) to a public safety answering point, or PSAP, when a 911 call is received. 12.8.2010
Secretary Gates Recommends Military Bases Implement E911 Solutions
Last year's tragic shootings at Fort Hood, Texas, forced the Department of Defense to reevaluate its force protection policies and procedures. After a thorough independent review of that heartbreaking November day that saw 13 people killed and 30 others wounded, Secretary of Defense Robert Gates issued his final recommendations on how military bases can avoid suffering such a tragedy in coming years. 12.8.2010
Vehicle Locater Makes Emergency Dispatch Faster
Historically emergency calls have been dispatched to fire or police stations, which would then contact the fleet to determine which unit was closest to the problem. However Prince George County MD will be gaining new technology that will allow call to locate the closest fire or police vehicle and direct it to an emergency. The process is expected to go live in early 2011. 12.1.2010
Texting, Video Could Become Part of Emergency Response Programs
Streaming video and texting have become part of many of our everyday lives. Eventually these technologies could become part of the nation's emergency response systems as well. 11.23.2010
Cloud-Based E911 Services Provide Emergency Protection for New Microsoft Lync
Microsoft's newly-released UC platform revolutionizes the connected user experience by providing an integrated set of communication tools that can be accessed from in the office or from on-the-go through a compatible mobile device. In essence, Microsoft Lync 2010 is an interface that is capable of uniting enterprise voice communications, Web conferencing, instant messaging, presence, audio and video into an intuitive, unified platform. Lync also leverages and integrates with Microsoft Office applications and enterprise clients like SharePoint 2010, Silverlight and Exchange email. 11.17.2010
My e911 App Helps Colleges and Enterprises Ensure Safety and Improve Emergency Response Efforts
The recent influx of a number of innovative applications has allowed consumers to accomplish nearly any task using their smartphone. Mobile devices no longer only provide users with outlets for communication and entertainment. Today, sophisticated handsets are equipped with apps that enable consumers to ensure their own protection and monitor the safety of those under their care. 11.10.2010
A Closer Look at E911 Legal, Tech and Other Issues
If you were interested in "A Closer Look at E911: Legal, Regulatory and Technology issues surrounding Enterprise E911," well then you're in luck, my friend, since that's the name of a recentwhitepaper from E911 solutions provider RedSky. 11.7.2010
Virginia State Public Safety Communication Improved By PlantCML
PlantCML, a global leading crisis communications and response technologies for public safety, federal and business markets provider, has announced the launch of its Emergency Notification Solution. 10.29.2010
LLDP Standards and the Impact on E911
LLDP-MED is "a more important standard with regard to VoIP E911 and location information, an extension that the Telecommunications Industry Association developed that was based on LLDP," RedSky officials said. 10.18.2010
E911's Four Key Components
In a recentdiscussion of E911 on military bases, E911 vendor RedSky provided a good summary of the four key components of such systems, on military bases or otherwise. 10.12.2010
Why You Should Adopt an E911 System
Dialing 9-1-1 is the reflex reaction to a crisis or emergency. When a 9-1-1 call is made from the home phone, the address of the home is retrieved and displayed on the call taker's screen, and help is dispatched. 9.30.2010
E911 Regulations Spur Economic Growth and Improvement
There is money to be made in the location-based services industry (LBS), according to an analysis from Frost & Sullivan. 9.24.2010
Teo and Bergelectric to Offer E911 Services to Wind Farms
Teo, an innovative telecommunications company and Bergelectric Corp. a national electrical engineering contractor announced a partnership agreement for the provision of communications services to wind farm operators. 9.22.2010
The Role of Vendors in E911 Development
I recently spoke with Roger Hixson, NENA's Technical Issues Director, about the roles that vendors play in regards to E911 development. 9.10.2010
E911 Gets a Hand from dash Carrier Services
In an effort to help authorities transition from legacy 911 to Next Generation E911, dash Carrier Services, a leading provider of wholesale carrier voice solutions and tier-one emergency services, announced the launch of a new offering at the 2010 Texas NENA Conference on Aug. 31. 9.1.2010
e911 Capabilities Land at Birdville Independent School District
Cistera Networks has brought its e911 solutions to the Birdville Independent School District (ISD). 8.23.2010
E911 Factors for Enterprises Considered, Evaluated
RedSky recently issued a good white paper on E911, finding that E911 implementation is a critical security and corporate liability issue that must be addressed... promptly. 8.19.2010
Don't Forget Smartphones When Managing Enterprise E911
Smartphones bring E911 squarely into the realm of location-based services because of the inherent location determination capability of the smartphone itself. Most smartphones have a GPS chip that can determine the geo-location of the phone, and the chip is leveraged to provide location-based services to the user. 8.17.2010
RedSky Completes NENA Next Generation 9-1-1 Interoperability Tests
RedSky Technologies, a major player in E911 solutions, has completed Next-Generation 9-1-1 (NG9-1-1) interoperability tests with its Legacy Network Gateway (LNG), Legacy PSAP Gateway (LPG) and Location Information Server (LIS). 8.17.2010
E911 Growth Promoted by Senate Act and Applauded by Verizon
Today we heard some of the biggest news to impact E911 in a long time - a new law may be passed that will make E911 technologies available. 8.10.2010
County Finds Value in Independent E911 Support
With such a drastic move throughout the country to push for mobile connectivity over landline use, more and more individuals are deciding they no longer need a fixed landline in their residence. At the same time, businesses are implementing VoIP solutions to support communications in multiple locations, all of which cause challenges for first responders trying to locate an individual in an emergency. 8.5.2010
Bringing E911 to Enterprise WiFi Networks
Many enterprises are adopting WiFi networks to enhance the productivity of their employees and their business. Beyond merely providing access to the network and the Internet for laptops, Wi-Fi networks now support a wide variety of applications including voice, asset tracking, security and telemetry. 8.1.2010
FCC's E911 Public Safety Plan Gets Some Pushback
Public safety officials believe the FCC is going about addressing the E911 problem in the wrong way. 7.26.2010
Reverse 911 and E911 Used to Locate Missing Persons, Considered Elsewhere
According to the Va. Culpeper Star-Exponent, reverse 911 - in conjunction with an E911 center -- was used to help locate a 45-year-old man with special needs earlier this week. 7.23.2010
Redsky Launches WiFi E911 Solution for Enterprise WiFi Networks
Redsky, a provider of e911 software solutions to the enterprise market, provides a full suite of software solutions, hosted services and professional services to help large and small organizations of all types capture, manage and deliver the detailed location information necessary to provide effective 9-1-1 emergency response and other location-based services. 7.22.2010
Teo Introduces E911-Friendly Unified Communications Platform
Teo, a telecommunications company with 30 years experience delivering mission-critical voice communications, has introduced its Teo Unified Communications (UC) platform. In addition to being a unified solution, the new platform also integrates Teo's Enhanced 911 (E911) Emergency Awareness Solution. 7.15.2010
Pittsburgh Chapter of NOBLE Recognized with HopeLine Law Enforcement Partnership Award
Verizon Wireless, a corporate leader in domestic violence prevention has honored the Pittsburgh chapter of the National Organization of Black Law Enforcement Executives with a HopeLine Law Enforcement Partnership Award at NOBLE's annual convention in Maryland. 7.14.2010
Location Information Server Builds on E911 Technology
John Baker, vice president and general manager of network solutions at Andrew, says that emergency services will benefit greatly as locating wireless device users in an emergency who cannot give a location will be easier now. He added that the future would involve standardizing location determination for all wired or wireless Internet-based telephony. And all next steps taken towards NG911 integration should have E911 in mind. According to a paper by a Columbia University professor, it has been long anticipated that it will be easy to harmonize E911 and NG911 technologies for collaborated results. 7.7.2010
Vassar College Selects E911 Emergency Response System from Teo
Teo is a global telecommunications company that specializes in telephone and network solutions intended for Fortune 1,000 companies, government agencies, educational institutions, along with small and large businesses. The company recently announced that Vassar College is the latest higher education institution to pick its trusted Enhanced 911 (E911) Emergency Response System. 7.1.2010
Telemedicine and E911 Save Lives Together
E911 technology focuses on location data to determine the exact address of a caller in need. With the recent advancements in the mobile solutions industry, more and more individuals are using mobile devices to place E911 calls. First-responders need to know how and where to find these individuals. 6.30.2010
Polaris - Globecomm Partnership Help Wireless Operators Meet FCC E911 Requirements
Polaris Wireles has entered into a joint venture with Globecomm Systems Inc., a global provider of satellite and terrestrial communications infrastructure solutions and services. As a result of this partnership, U.S. wireless operators will now be able to quickly, easily and cost-effectively meet Federal Communications Commission E911 Phase II requirements. 6.22.2010
E911 Helps Hotel Direct Emergency Response Calls
Hotels often are lost among the many types of floor plans and business that benefit most from enhanced 911 or "E911," a technology that uses location-based services to help emergency services providers pinpoint the exact location of distressed callers. 6.14.2010
Reasons for E911 Implementation Surround Life, Liability and Law
In an increasingly mobile society that continues to replace landlines with cellular phones and smartphone devices, how does one ensure that he or she can easily be found when a 9-1-1 call must be placed? 6.10.2010
E911 Study: PSAPs Face GPS Problem in Indoor, Urban Environments
Public safety answering points who answer 9-1-1 wireless calls do not believe that GPS works adequately in indoor and urban environments, where the GPS signal is often obstructed by the steel and concrete of the buildings the cell phone caller is in or near, according to the findings of a study undertaken by Ovum and TruePosition. 6.9.2010
Intrado, Vermont to Deploy New E911 Services
In yet another sign of the rising importance of emergency communications among individual states, Intrado, a provider of enhanced 911 technology solutions, and Vermont, have announced a partnership to deploy a suite of new and advanced life-saving 9-1-1 services. 6.9.2010
Faster Response to Accidents with Ford's Free SYNC 911 Assist with GPS Location
The new capability for the SYNC 911 Assist application will be announced by Ford at the National Emergency Number Association 2010 conference. 6.4.2010
NextAlarm Issued Patent for Transmitting Alarm Signals Using Dedicated VoIP Network
NextAlarm Monitoring Services, Inc., team of alarm industry experts with over 50 years of collective experience, revealed that the company was issued the U.S. patent 7,734,020. 6.1.2010
LOCiMOBILE's GPS Tracking App Launched on Apple's iPad
GTX Corp. subsidiary LOCiMOMIBLE has announced the launch of a GPS tracking app for Apple's iPad. Already, this app is at number two on the "Top Grossing Apps" list on iTunes' social network. 5.27.2010
Location-Based Services to be Discussed at APPCON 2010
APPCON has announced that Chicago-based NAVTEQ's technical consultant, Michael Moore, will be highlighting APPCON 2010's location-based services developer track. 5.27.2010
eTelemetry's E911 Emergency Notification System Avaya Compliant
In a sign of one enterprise communications provider's increasingly prominent role in workplace communications, Avaya today announced the some enhanced 911 solutions from a company that extracts business information from network activity now comply with some of its applications, systems and services. 5.19.2010
Will Handset-Based Navigation Shipments Go the Dot.com Way?
According to an ABI research forecast, handset-based navigation shipments are predicted to grow at a compound annual Growth Rate of 43 percent over the next five years. Shipments are expected to rise from 30 million in 2010 to 181 million in 2015. 5.14.2010
Polycom Video Communications Network Helping South Missouri Emergency Management Agencies Stay Prepared
The officials in an 18-county network of emergency management agencies in southwest Missouri are now armed with Polycom's video communications infrastructure, that is helping them save lives and property by determining the most effective response and recovery plans for varied types of emergencies. 5.14.2010
SRI, V.C.O.R.E. Provide Products for National Emergencies
Recent emergencies, such as the violent attack on the World Trade Center, show how critical communications can be to responders at dangerous incidents, and a new collaboration between two technology companies is developing products that keep first responders and commanders in touch on a variety of platforms. 5.14.2010
Congressional Report Examines Next-Gen 9-1-1
In a recent Congressional Research Service report, it was observed that today's 911 system is built on an infrastructure of analog technology that cannot support many of the features most Americans expect is a part of an emergency response. As new technologies continue to emerge and are integrated into this legacy infrastructure, calls can be dropped or misdirected. 5.7.2010
'Best-in-Class' E911: Next-Gen Safety in the Enterprise
Experts say that the explosive emergence of wireless telephony, VoIP service providers and mobile broadband data and the advent of device catalysts for the services have forced the world of emergency communications to face the inadequacies of a system built on 30-year old analog telephony technology. 5.6.2010
NextAlarm Warns on PSTN Shutdown
Even the best residential and small business' VoIP networks are far from perfect though are much better than they used to be. Yet it is one thing if a personal or work call is dropped but it is quite another when that call is carrying a vital signal-like from a security, smoke or fire alarm system--consequence-wise. This is one more major wrinkle-9-1-1 call tracking is another-that has to be completely smoothed out before households and firms can wholesale let their PSTN lines die and drop the gear into the e-cycling bin and go 'copperless' in their next homes and locations. 4.30.2010
Intrado Offers Location Hosting Service for E911 Support
Intrado officials say they want to make sure their company is a provider of choice for organizations seeking such services. The provider of emergency communications services has announced that wireless operators required to support E911 caller location capabilities - or those hoping to deploy commercial LBS apps - can do so by relying on a complete location hosting service provided by Intrado. 4.27.2010
CSSS de St-Jrme Hospital Selects Ekahau RTLS to Speed Up Response Times
Performance leader in Wi-Fi-based Real Time Location Systems (RTLS), Ekahau, will be deliveringan innovative solution for the Centre de sant et services sociaux (CSSS) de St-Jrme (the St-Jrme Health and Social Services Center), a 405-bed multidisciplinary hospital in Quebec, Canada, which will enable faster response times when patients or staff need assistance 4.21.2010
American Red Cross and Cisco Launch Corporate Volunteer Program
The American Red Cross and Cisco have announced a new initiative 'Cisco' Ready' based on the Red Cross' "Ready When the Time Comes" training program for corporate personnel. This initiative is claimed to be the largest corporate volunteer program, in which Cisco personal across the world will be trained by the Red Cross in emergency response. 4.21.2010
Campus Security: RedSky Launches My e911 for the Smartphone
In a nod to the rising popularity of smartphones and the mobile devices' growing role as a primary means of communications, enhanced 911 solutions provider RedSky Technologies, Inc announced today that it has launched a dowloadable smartphone application, 'My e911.' 4.21.2010
Addressing Mobility and E911: Aruba Networks, RedSky Eye WiFi-Based Emergency Location Solution
One of the key trends in telecommunications sectors from schools to enterprise businesses is mobility. For example, enterprise workers increasingly find themselves moving about the enterprise, and they want to stay connected to their most critical applications - including voice - as they move about. 4.19.2010
Comcast Corporation Launches 911 Education Center
The launch marks the National 911 Education Month in. April. The U.S. Congress designated April as National 911 Education Month in the year 2008. According to the National Emergency Number Association (NENA), an estimated 240 million calls are made to 911 in the U.S. each year. 4.16.2010
Survey By e2Campus Reveals ENS Trends in the Campuses
e2Campus has recently announced the results of a customer survey that measured the testing practices of clients' emergency notification systems (ENS). This survey by e2Campus is first to reveal many differences in how schools test their ENS. 4.16.2010
San Diego Regional Airport Authority Employs Send Word Now's Alerting Software to Communicate with Staff after Earthquake
Send Word Now was used by the Airport Authority's Airside Operations office to send an alert to employees and managers after the earthquake struck, indicating that terminals had been temporarily evacuated but that the damage had been minimal. 4.16.2010
Everbridge Wins Mass Communication Software Contract from the Greater Cincinnati Health Council
The Greater Cincinnati Health Council has selected Everbridge, the world's recognized leader in incident notification systems, as the new contract vendor for emergency notification services. 4.15.2010
Nokia Acquires MetaCarta
Nokia announced today that it acquired Cambridge-Mass.-based MetaCarta Inc. MetaCarta is a privately owned company employing more than 30 people and has expertise in geographic intelligence solutions. 4.9.2010
PowerPhone Issued Second U.S. Patent for Emergency Call Handling
PowerPhone, Inc., a company that specializes in emergency communications solutions announced that it's received a second U.S. patent for its "Protocol Builder for a Call Handling System" from the United States Patent and Trademark Office. 4.5.2010
First Choice ER Unveils LBS-Based Emergency Medical Treatment iPhone App
In a sign of the increasingly critical role that location-based technologies are expected to play in healthcare, First Choice Emergency Room has announced the release of "Emergency - First Choice ER, Version 1.2." 3.31.2010
Emergency Radio System Goes Dark in D.C.
The emergency radio system used by first responders in our nation's capital went dark last night. The source of the multiple-hour outage remains in question, according to The Washington Post. 3.30.2010
GPS-Enabled Handsets To Reach 960 Million in 2014: Report
Sales of GPS-enabled GSM/WCDMA handsets grew to an estimated 150 million units in 2009, up from 78 million devices in 2008. 3.23.2010
RedSky VP Maier To Address E911, Crisis Situations at VoiceCon
RedSky, a Chicago-based E911 provider, is attending VoiceCon in Orlando, where the company's senior vice-president, Nick Maier, will speak during a breakout session Tuesday on "IPT in E911 and Crisis Situations." 3.22.2010
FCC Eyes Nationwide Interoperable Public Safety Wireless Broadband Network
On the heels of its newly revealed national broadband plan, the Federal Communications Commission has said that it is going to discuss about the 700 MHz nationwide interoperable public safety wireless broadband network by holding a technical panel. 3.16.2010
Congressional E911 Group Targets Upgrade in Nation's 9-1-1 Call Center Technology
Key grants and programs will be reauthorized through the Next Generation 9-1-1 Preservation Act of 2010. It will also ensure continued funding for the nation's 6,000 9-1-1 centers and programs. The House introduced its version on Friday, while the Senate plans to introduce its version Monday. 3.15.2010
911 Enable's Emergency Gateway Appliance Achieves Aastra Clearspan Certification
911 Enable, a provider of E911 solutions for IP phone systems, this week announced that its Emergency Gateway or EGW appliance has achieved Aastra certification for Clearspan R14. 3.12.2010
Avalias Intros Solution for Emergency Responders
Known as Avalanche TTX, the new solution is designed for incident responders across multiple agencies to economically and easily create and coordinate highly realistic and complex disaster scenarios. 3.12.2010
E911 and the Cloud: Dovetailing with Voice App Consolidation
According to Nick Maier, senior vice president at Chicago-based E911 solutions provider RedSky Technologies, cloud-based E911 is evolving into two models. First, there's a hybrid solution for larger, more complex enterprises that combines on-premise servers and software with consolidated cloud-based 9-1-1 call routing. Then there's a fully hosted E911 solution for small and mid-sized organizations with more basic emergency calling requirements. 3.11.2010
Geosense: Windows 7 Geolocation is… Here
"It would be downright nutty to put a GPS sensor inside your desktop, unless maybe you're sporting one of those super-small media nettops," wrote industry observer David Ayala. He's correct. 3.8.2010
911-Inc., Intrado Conduct Next-Gen E911 Demo
For the demo, the companies pursued an assistance interface standard that's being developed by the Emergency Services Interconnection Forum of the Association of Telecommunications Industry Solutions. 3.3.2010
Comverse's Location-Aware Messaging System a Big Hit Beyond Barcelona
The Mobile World Congress in Barcelona proved to be a wonderful launch pad for innovative products and services relating to mobile communications. 3.3.2010
Microsoft Finds Navizon for Geolocation Tasks
Geo-positioning startup Navizon was tapped by Microsoft to power geolocate - is that a word yet? - for mobile users. 3.2.2010
College Turns to Juniper, RedSky for Network Infrastructure Upgrade, Including E911
Champlain said it turned to Juniper Networks to evolve its infrastructure into a world-class technology enabler. Until recently, deploying E911 services restricted the college's ability to upgrade its network infrastructure due to the proprietary technology requirements associated with these critical applications. By teaming with RedSky, officials say, Juniper was able to bridge the gap through comprehensive interoperability testing, which verified Juniper's ability to seamlessly coexist with proprietary platforms without compromising performance and security. 3.2.2010
FCC Requesting $16 Billion to $18 Billion for Nationwide Emergency Wireless Broadband Network
As part of its national broadband plan, the Federal Communications Commission is proposing $16 billion to $18 billion in grants over 10 years to fund a nationwide wireless broadband network that would allow police officers, firefighters and other emergency workers to communicate with each other. 2.25.2010
LBS Feature: On4 Reaches Agreement in Principle with GSM Device Provider
On4 Communications, Inc. has reached an agreement in principle with a manufacturer of GSM-based tracking devices. 2.25.2010
Intrado Applauds FCC Move on Next-Gen 9-1-1
It's official: The FCC's Public Safety Bureau issued a recommendation to include Next Generation 9-1-1 as part of the Commission's obligation with the National Broadband Plan. 2.22.2010
L.R. Kimball Survey Raises Need for Cyber Security Oversight
L.R. Kimball, a Pennsylvania-based architecture, engineering and communications technology firm, conducted research and summarized in a white paper its findings on Next Generation Security Standards recently approved by National Emergency Number Associations. 2.18.2010
TeleCommunication Systems and Tele Atlas Sign Global Agreement
Since 1999, Tele Atlas and TCS have collaborated to enable powerful location-enhanced applications, including location-based wireless and VoIP Enhanced 9-1-1 "E9-1-1" services and commercial location applications. 2.17.2010
LBS Undergoing 'Rapid Transformation' in U.S.
Location-based services, as the name would suggest, provide location specific services to users through GPS or wireless network, services such as navigation and mapping of points of interests, weather information, tracking field force and the like. 2.16.2010
Higher Ground Meets Emergency Responder Protocols with New Solution
HigherGround, Inc., a premier developer of call recording solutions has introduced its new NG9-1-1 solutions. 2.15.2010
Xtify Launches Geo-Messaging Platform
Xtify, a provider of notification platform, made an announcement at the Mobile World Congress in Barcelona, Spain recently on the release of its Xtify Geo-Messaging Platform. 2.15.2010
Mobile Ops Will Have to Work Hard to Keep Relevance in Mobile Internet
Mobile service providers are going to have to fight to maintain their relevance in the applications space, a new survey sponsored by Tellabs and conducted by Nielsen suggests. In the case of 11 out of 14 applications, users expect a range of third-party providers to deliver new services such as music, mobile email and location-based services within six months. 2.11.2010
Utah to Legislate E911 for Multi-Line Telephone Systems?
A core component of emergency preparedness for organizations with dispersed campuses, such as enterprises, schools and universities, the technology leverages location-based services to pinpoint the whereabouts of distressed 9-1-1 callers, saving time, lives and property. 2.10.2010
Three Years after Va. Tech Tragedy, E911 Gains Foothold in Universities
Among the many outcomes of the tragedy was a second-look by universities at their own emergency notification systems. Like many enterprises, hospitals and schools, university campuses often are spread out across different buildings and locations, making it impossible - without the help of increasingly popular technologies known as "enhanced 911" - for dispatchers who answer 9-1-1 calls to pinpoint the whereabouts of distressed callers. 2.2.2010
RedSky's Location Information Server Passes Important Next-Gen E911 Test
Impressively, RedSky is the only enterprise 9-1-1 location solution provider to participate in the tests, which were conduct by the National Emergency Number Association at the nonprofit's first-ever Industry Collaboration Event. 1.12.2010
Focus on Verticals, Product and Service Launches Bolster E911 Solutions Provider RedSky Through 2009
Year-end highlights for RedSky Technologies include the launch of products and services to support UC and SIP clients, E911 client apps for smartphones and the launch of a service that helps groups such as enterprises accept and route 9-1-1 calls from anywhere in the nation, according to Nick Maier, the company's senior vice president. 12.28.2009
E911 in Schools: RedSky Webinars Address Critical Safety Issues
Whether you're an office worker, student, doctor or teacher, there's nothing more important than safety when preparing for emergencies in places such as enterprises, school campus or hospitals. And many of us would agree that safety in our schools is paramount. 12.4.2009
E911's RedSky Intros RedBox Appliance for Enterprises
Officials at RedSky Technologies, Inc. say their "RedBox" appliance is designed to help organizations that are required to comply with multi-line telephone system or "MLTS" E911 legislation, or who simply want to protect their employees in case of an emergency. E911 uses location-based technology to pinpoint the exact whereabouts of distressed callers. 11.4.2009
Catalyst Telecom Raises Profile of RedSky E911 Solutions
Now, through Catalyst Telecom's reseller partners, more and more companies will have access to RedSky's innovative E911 solutions, widely praised by companies such as Avaya. 10.21.2009
Avaya on Response, Recovery and E911: Final Thoughts during National Preparedness Month
According to Guy Clinch, senior solutions manager of contact center solutions at Basking Ridge, N.J.-based Avaya, in today's enterprise organizations, it's highly unlikely that callers are located in the same place as the company's communication system connects to the public telephone network. Therefore, Avaya works with companies such as Chicago-based RedSky Technologies, a provider of E911 solutions, to make sure that 9-1-1 calls feed exact caller location information to dispatchers, helping save critical emergency response time that can protect lives and property. 9.30.2009
Lack of E911 Raises Corporate Liability: Expert
According to Mark Lies, a partner at Chicago law firm Seyfarth Shaw LLP who is an expert in Occupational Safety and Health Administration law, OSHA could leverage a general regulation to cite employers and issue penalties that range from $7,000 to $70,000 per day for organizations that fail to have employee protections such as those provided by E911. E911 uses location-based technology to determine the whereabouts of distressed callers, helping emergency responders locate them and potentially saving lives and property. 9.29.2009
Compliance with Virginia's E911 Law Detailed in Webinar Featuring One of Its Architects
"(Automatic location information) is required from every station, meaning that if you have a telephony instrument that goes through a PBX, it needs to have location information, and that's a physical address, in some cases a street address with a specific suite," according to Samuel Keys, Jr., public safety communications regional coordinator for the Virginia IT Agency's public safety division. 9.18.2009
Experts to Discuss Virginia's New E911 Law, Compliance in Free Webinar
Sponsored by RedSky Technologies Inc., a Chicago-based provider of enhanced 911 solutions, the Webinar will feature Samuel Keys, Jr., public safety communications regional coordinator for the Virginia IT Agency's public safety division. 9.10.2009
E911 Experts: Legacy PBXs Should Comply with Massachusetts Law, Too
"Some PBXs cover thousands of buildings," George Fosque, director of the Cambridge Emergency Communications Department, told listeners of the free Aug. 26 Webinar on what Massachusetts businesses need to comply with the new E911 law, sponsored by RedSky Technologies Inc., a Chicago-based provider of E911 solutions. "(A central address is) very useless information – we have no idea where that caller may be located." 8.28.2009
Free Webinar: Complying with the New Massachusetts E911 Law
As with many technology-related mandates, business decision-makers and employees who focus on corporate risk management and workplace safety should ensure that they're in compliance by getting advice from experts. That's why RedSky put together a panel that includes George Fosque, director of the Cambridge Emergency Communications Department, to participate in its Webinar. The event will be held at 10 a.m. Eastern on Wednesday, Aug. 26. 8.17.2009
E911 Solutions an Important Consideration in FCE
One critical issue that emerges as companies pursue FCE is enhanced 911, or "E911," a secure technology that uses location-based services to pinpoint the whereabouts of distressed 911 callers, often saving critical emergency response time. 8.5.2009
RedSky E911 Solutions Leverage Acme Packet SBCs for Security
The convergence of three phenomena – businesses' migration toward IP-based communications, increasing numbers of states requiring businesses to adopt so-called "enhanced 911" services and the proliferation of "hosted" services – is raising the profile of equipment that controls real-time session network traffic, an industry insider told TMCnet in an interview. 7.20.2009
Massachusetts Businesses Must Comply with New E911 Law
Today marks the start of the first full week of the new regulations in the Bay State for E911 – a technology that, among other things, leverages location-based services to pinpoint the exact whereabouts of distressed 911 callers. 7.6.2009
Easing Enterprise E911 Management: Outsourced Services a Viable Option
when adopted throughout a large, distributed enterprise that has a legacy PBX, E911 can become highly complex. Maintaining an E911 system can be complicated by legacy PS-ALI accounts and frequent moves, adds and changes, placing an enormous burden on IT and telecom departments who often lack the training or manpower to handle E911's sensitive and potentially life-saving data. For that reason, some E911 solution providers offer professional services along with their products to ease enterprise E911 adoption. Consider two examples from RedSky Technologies, Inc., a Chicago-based E911 solutions provider. 6.15.2009
E911 Expert from RedSky: Funding a Major Question for Next-Gen 911
Already widely adopted by businesses, IP telephony – or "VoIP" – is well on its way to becoming the predominant technology protocol for voice communications – a trend that has important consequences for the rapidly evolving E911 market, an industry veteran told TMCnet during an interview. 6.5.2009
Bolstered by RedSky E911 Manager, Avaya Wins IP Telephony Contract
What Avaya faced was a big job, and one critical component of the job was to support so-called "enhanced 911," or "E911" services provided by a public safety answering point, or "PSAP." E911 is a technology that uses location-based services to pinpoint where distressed callers are when they contact emergency services providers – helping those responders locate distressed parties faster. 5.28.2009
RedSky Deploys E911 Solution at Large, Multi-Site Healthcare Facility
The move made legal sense, since Minnesota state law long has required – as more and more states do – that multi-line telephone systems provide a call back number and emergency response location. It also makes practical sense, as more and more businesses rely on IP-based communications for everything, from e-mail and phone calls to faxing and emergency response systems. In Park Nicollet's case, Project Manager Scott Jensen set out to find an E911 partner that could address 25 sites. 5.20.2009
Interview: RedSky's SaaS-Based E911 Anywhere Hosted Solution Serves SMBs
TMCnet had a chance this week to put some questions to RedSky Senior Vice President Nicholas Maier. In an interview printed in full below, Maier talked to us about the fact that cost-savings really only tell part of the story here – that E911 Anywhere Hosted is tailored to comply with each state's enhanced 911 laws and that it integrates with any telephony platform. 5.15.2009
CityCenter Project to Feature Next-Generation Network Services
It appears that the show will indeed go on, at least so far as the $8.5 billion Las Vegas casino complex known as CityCenter. Faced with financial challenges, the project was in danger of screeching to a halt until partners MGM Mirage and Dubai World came to an agreement to get on with the business of completing the project. 5.8.2009
Location-Based Services Set for Growth: Analyst
The market for location-based services (LBS) on mobile phone will be worth about $3.0 billion in 2013 as advancing technology and the advent of third-party databases are likely to make this service more appealing over the coming days, says market research firm Frost and Sullivan. 5.4.2009
University Deploys RedSky E911 Solution
RedSky Technologies just published a case study showcasing how a large University in Northern California is meeting the needs of its students and faculty by implementing an automated Enhanced 911 solution to help ensure the safety of all concerned parties on campus. 5.1.2009
E911 on Campus New Challenges, New Opportunities
With the increased deployment of IP communications in many campus environments, campus administrators are faced with new challenges when it comes to deploying Enhanced 911 (E911) solutions and being able to reach out and notify students and faculty in a timely and effective manner in the event of an emergency. 4.23.2009
RedSky Helps Track E911 Location Info Over Enterprise WiFi
As enterprises increasingly adopt mobile VoIP handsets supported by a WiFi network they will need to consider all that goes along with freeing their employees to roam productively about the workplace. In addition to considerations like call quality and battery life, enterprises need to consider the critical issue of E911. 4.16.2009
Dallas Ahead of Curve in E911 Management
When Voice over Internet Protocol (VoIP) first burst onto the scene, its low price communication options were not always enough to overcome quality and security issues. Now that the technology has significantly advanced, VoIP is in use throughout the United States and is widely used by consumers and businesses alike. 3.24.2009
RedSky's E911 Manager Solution Rated "Avaya Compliant"
E911 location information management solutions provider RedSky Technologies today announced its E911 Manager is compliant with key Internet protocol (IP) telephony solutions from Avaya. 3.10.2009
RedSky's E911 Manager Provides Location Information Management for Nortel Customers
E911 location information management solutions provider RedSky Technologies today announced its E911 Manager has successfully completed additional compatibility testing with Nortel's Communication Server 1000 (CS 1000). 3.4.2009
Enterprise VoIP Adoption Outpacing Consumer Segment; Enhanced Mobility Challenges E911 Effectiveness
Sales of voice-centric IP phones for the business sector are taking off, according to the latest study from In-Stat, which said shipments of voice-centric business IP phones will approach 31 million by 2012. 3.3.2009
National Emergency Number Association Updates E9-1-1 for Multi-line Telephone Systems
The National Emergency Number Association (NENA) recently updated its E9-1-1 for Multi-line Telephone Systems (MLTS) Model Legislation to assist jurisdictions considering MLTS E9-1-1 legislation with the task of drafting rules, regulations or statutes concerning the application of E9-1-1 requirements to owners and users of MLTS systems. 1.30.2009
Westcon to Distribute RedSky E911 Solutions
Westcon Group, an IT distributor specializing in networking technology, has signed a new distribution agreement with RedSky Technologies, a provider of enterprise E911 solutions and services. 1.19.2009
NENA Webinar Presents Need for NG9-1-1, Plans for Transition
Traditional 9-1-1 service has been our essential direct line to police, fire and ambulance responders in times of emergency. As the way in which we communicate changes, and with the proliferations of mobile devices, wireless environments, access networks, etc., adjustments must be made to the overall infrastructure to ensure 9-1-1 services and capabilities are available to everyone, regardless of whether they are using a traditional landline. 1.16.2009
Location-Based Services to Piggyback on VoIP, E911 Infrastructure
IT insiders long have seen location-based services, or "LBS," as playing a major role in the future of mobile devices and mobility. 1.16.2009
RedSky Ensuring Accurate Location Determination Methods for Wired and Wireless IPT Endpoints
As the demand for automatic location identification for cell phones grows, mostly due to legislation throughout North America that requires a system for emergency responders to easily locate distressed callers, the technologies for these location determination methods continue to evolve. 1.8.2009
Canada's 9-1-1 Access by Cell Phones, IP Dangerously Inadequate: Newspaper
Canada's 9-1-1 access by wireless carriers and VoIP phone companies is so inadequate that it may have led to three deaths and may have worsened several serious injuries in 2008 alone. 12.22.2008
Massachusetts E 911 Law Casts a Wide Net
After passing new E911 legislation earlier this year, Massachusetts, in one stroke, effectively established a standard for a State 911 Department, a single 911 surcharge and an Enhanced 911 fund. 12.18.2008
Location-Based Services Extending Beyond the E911 Space
Earlier this year, the United States Federal Government passed legislation that mandated automatic location identification for cell phones in order to allow emergency responders to easier locate distressed callers. And while the legislation has received high marks for its scope, the process of implementing such a system across the county caused a stir among those responsible for managing municipal budgets. 12.11.2008
ACUTA and Others Keeping Eye on FCC NET 911 Compliance Requirements
After the Federal Communications Commission adopted new 911 rules for VoIP Service Providers (VSPs) under the NET 911 Improvement Act, essentially making Internet-related communications providers and wired and cellular telephone providers partners in the nation's E911 systems, there has been a scramble to ensure compliance. 12.11.2008
A Push afoot in California Assembly for Emergency Communications Bill
There has been a renewed push to pass new legislation through the California Assembly as part of a larger Emergency Communications bill requiring enterprises in the state to employ some form of E911 services. 12.11.2008
RedSky Launches E911 on TMCnet
(Norwalk, CT – December 11, 2007) Technology Marketing Corporation (TMC) today announced that the E911 channel, sponsored by RedSky Technologies, has been launched as the newest addition to the TMCnet channel program. 12.11.2008 E911 Blog E911 ResourcesE911 White Papers
Emergency Calling Services as a Location-Based Service
Emergency Calling Services or "911" can now be considered a location-based service (LBS) and this location technology can be further developed to support generic LBS for mobile endpoints.
E911 Solutions for Branch Offices
This white paper discusses the architectural options that solve the problem of 911 calling at remote branch offices on the enterprise IP telephony network. E911 Case Studies
Fairfax County Government Case Study (PDF)
When Fairfax County (VA) wanted to provide county-wide automated E911 and emergency notification to protect 13,000 employees across 107 locations, they looked for a single E911 application certified to work with Avaya Communication Manager. They found RedSky's E911 Manager.
Park Nicollet Healthcare System (PDF)
Park Nicollet has 25 sites and was implementing Nortel's CS 2100 to connect 3,000 highly mobile IP phones. RedSky's E911 Manager™ with EON was the only certified-compatible choice to handle every aspect of E911 support from automated location identification and management, to 9-1-1 call routing to immediate on-site notification of an emergency call in progress.
Large University (PDF)
The University chose RedSky's E911 Manager™ as a single E911 application that supports all platforms and integrates with existing applications and processes to create a fully automated, campus-wide E911 solution. E911 Data Sheets
RedBox (PDF)
RedSky introduces a low-cost, all-in-one, automated solution for E911 compliance. Organizations with a single PBX/call server and up to 1,000 phones can be up and running in as little as 48 hours.
E911 Anywhere Hosted
Perfect for small and mid-sized enterprises, E911 Anywhere Hosted service provides national E911 coverage for a monthly fee. Contact Us
1-877-REDSKY1
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