E911

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E911 Feature Articles

E911's RedSky Intros RedBox Appliance for Enterprises
Officials at RedSky Technologies, Inc. say their "RedBox" appliance is designed to help organizations that are required to comply with multi-line telephone system or "MLTS" E911 legislation, or who simply want to protect their employees in case of an emergency. E911 uses location-based technology to pinpoint the exact whereabouts of distressed callers.
11.4.2009
Catalyst Telecom Raises Profile of RedSky E911 Solutions
Now, through Catalyst Telecom's reseller partners, more and more companies will have access to RedSky's innovative E911 solutions, widely praised by companies such as Avaya.
10.21.2009
Avaya on Response, Recovery and E911: Final Thoughts during National Preparedness Month
According to Guy Clinch, senior solutions manager of contact center solutions at Basking Ridge, N.J.-based Avaya, in today's enterprise organizations, it's highly unlikely that callers are located in the same place as the company's communication system connects to the public telephone network. Therefore, Avaya works with companies such as Chicago-based RedSky Technologies, a provider of E911 solutions, to make sure that 9-1-1 calls feed exact caller location information to dispatchers, helping save critical emergency response time that can protect lives and property.
9.30.2009
Lack of E911 Raises Corporate Liability: Expert
According to Mark Lies, a partner at Chicago law firm Seyfarth Shaw LLP who is an expert in Occupational Safety and Health Administration law, OSHA could leverage a general regulation to cite employers and issue penalties that range from $7,000 to $70,000 per day for organizations that fail to have employee protections such as those provided by E911. E911 uses location-based technology to determine the whereabouts of distressed callers, helping emergency responders locate them and potentially saving lives and property.
9.29.2009
Compliance with Virginia's E911 Law Detailed in Webinar Featuring One of Its Architects
"(Automatic location information) is required from every station, meaning that if you have a telephony instrument that goes through a PBX, it needs to have location information, and that's a physical address, in some cases a street address with a specific suite," according to Samuel Keys, Jr., public safety communications regional coordinator for the Virginia IT Agency's public safety division.
9.18.2009
E911 White Papers
Emergency Calling Services as a Location-Based Service
Emergency Calling Services or "911" can now be considered a location-based service (LBS) and this location technology can be further developed to support generic LBS for mobile endpoints.
E911 Solutions for Branch Offices
This white paper discusses the architectural options that solve the problem of 911 calling at remote branch offices on the enterprise IP telephony network.
VoIP SIP 9-1-1 Calls? Not as Hard as You Think
This in-depth look at sending VoIP 9-1-1 calls via Session Initiation Protocol dispels many misconceptions people have about this new technology and further explains how surprisingly easy it can be to upgrade your PSAP equipment to accept 911 calls.
RedSky Location Information Server and Link Layer Discovery Protocol (LLDP, LLDP-MED)
LLDP and LLDP-MED are IETF standards that enable networks to communicate with neighboring devices and components to achieve self-configuring networks. This white paper examines in-depth Location Information Server (LIS) deployment with these important new standards.
E911 News Alerts

E911 Resources

E911 Webinars
E911 Solutions for Education, State and Local Government
Learn about key E911 legislation and how your organization can become E911 compliant. Discover how enterprises and institutions have reduced emergency response times while ensuring students, visitors, staff and others remain safe while on premises. In this session, you will learn how Virginia Commonwealth University teamed with RedSky and Avaya to improve safety conditions on campus.
Taking Action: Equipping your Communications System for E911 Compliance
This 60-minute webinar will detail in a case study format the RedSky E911 Readiness Kit and the 6 steps necessary to establish and maintain a fully compliant E911 system. Virginia Commonwealth University will join us to discuss the requirements for all types of users including traditional digital and analog endpoints as well as static and nomadic IP phones.
E911 Case Studies
Large University (PDF)
The University chose RedSky's E911 Manager™ as a single E911 application that supports all platforms and integrates with existing applications and processes to create a fully automated, campus-wide E911 solution.
Virginia Commonwealth University (PDF)
RedSky's E911 Manager with Network Discovery integrates with VCU's new Avaya IP Telephony system to automatically track the location of all types of phones, update the proper databases and notify designated public safety officials, saving time and money and maximizing administrative resources.
Allina Hospitals & Clinics (PDF)
Allina selected RedSky's E911 Manager and Emergency On-site Notification because of its certified integration with the Avaya Communication Manager and its ability to automatically track and update location information as users move around on the network.
Palm Beach Schools (PDF)
When the Palm Beach County (Florida) School District set out on a multi-year migration to a new IP-based communications system, they wanted Enhanced 911 location information available for every phone and the ability to instantly notify administrators when an emergency call was placed. E911 Manager with EON Emergency On-site Notification "really impressed."
Buckley AFB (PDF)
RedSky's E911 Manager is key part of emergency preparedness at one of the nation's largest Air Force bases.

The E911 Issue

By some estimates, more than 60 million Americans working in or visiting office buildings, retail complexes, city centers, manufacturing facilities or educational facilities do not have the same level of 911 protection that they have at home. This is true despite the fact that:
  • News stories about E911 and Voice over IP have raised awareness to unprecedented levels
  • Many states require businesses to provide E911 protection for their employees and the FCC is setting policy at the national level.
  • Failure to take action carries the potential for civil and criminal liability
That’s why RedSky has a full range of solutions to help organizations capture, manage and deliver E911 location information. To learn more about RedSky and keep up-to-date on the latest trends and legislation in the E911 space bookmark this page.
E911 RELATED News
E911 Location Accuracy
11/18/2009 11:51:08 AM
E911 Data Sheets
E911 Anywhere Hosted
Perfect for small and mid-sized enterprises, E911 Anywhere Hosted service provides national E911 coverage for a monthly fee.
E911 Manager Overview (PDF)
E911 Manager integrates with the enterprise communications network to automatically manage location information for workers using traditional phones and, now, IP phones that can move from place to place.
E911 Anywhere Enterprise
E911 Anywhere Enterprise delivers centralized location tracking, 911 call routing for IP phones.
Network Discovery (PDF)
RedSky's Network Discovery feature uses a real-time read/write interface to identify the location of an IP phone the moment it registers on the network.
Emergency On-site Notification (PDF)
EON is an optional feature for E911 Manager that provides real-time alerts to on-site security at the moment a 911 call is made.
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