Within the changing landscape of telecommunications, 911 has to be able to adapt to the evolving needs of the enterprise. As organizations continue to flatten, consolidate and extend their networks utilizing IP and SIP, the ability to bypass traditional PS/ALI and utilize a Voice Positioning Server for E911 becomes a possibility. Enterprises can route their 911 calls to the nearest Public Safety Answering Point via a centralized, cloud-based service and cut significant cost and effort involved by doing so.
The needs of each organization are unique: some may find it possible to manage their E911 needs themselves. An informative session discussing how Pixar Animation Studios did just this will be presented on Monday, May 21st at 1:30pm by Jim Wilhelmi during the International Avaya (News - Alert) User’s Group conference.
Avaya will host “The Great E911 Debate” at IAUG on Sunday, May 20th at 3:30pm. Mark Fletcher of Avaya will moderate, with representatives from 911 ETC, Redsky Technologies, Conveyant Systems and 911 Enable (News - Alert) participating on the panel. Attendees will gain an understanding of what third party vendors can bring to the equation and how the vendors differ.
Ultimately, the goal for any enterprise should be to keep E911 as simple as possible while ensuring the safety of their people. Questions to ask include: “Just how granular do we really need to get?” “How much location information should we convey to ensure accurate location information without confusing emergency responders?” “Should we attempt to do it ourselves, or does it make sense to have a third party manage the ongoing needs associated with E911?”
As an Avaya Select Product Program partner, 911 ETC (News - Alert) has been committed to assisting organizations with E911 since 1997 and has hundreds of clients in nearly all 50 states and Canada. For more information on “keeping it simple” for the enterprise, visit www.911etc.com.
Edited by Rich Steeves