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E911 Hosted Solution: One Size Fits All

TMCnews


TMCnews Featured Article


February 17, 2011

E911 Hosted Solution: One Size Fits All

By Jaclyn Allard, TMCnet Web Editor


If your place of business utilizes a PBX (News - Alert) system or VoIP it is likely lacking important E911 protection. An outgoing 911 call made from a phone extension would have only the main billing address attached to it, leaving emergency responders unsure where to go upon arrival. No matter if your business is small, medium or large, E911 hosted solutions is one size fits all.


Twenty one states currently have E911 legislation enacted or pending, which requires organizations over a certain size or purchasing a new PBX to implement an E911 hosted solution for the safety of their employees, students, and visitors. Whether your state has passed E911 legislation or not, enterprises need to think about the liability issues that result from incorrect or inadequate information being transmitted in the event of an emergency. In the next few years, more states are expected to adopt E911 rules on MLTS and at a much faster rate. Therefore, businesses should look to legislation first to find out what they should do and understand the basic requirements incorporated in the pieces of recently passed E911 legislation. 

911 ETC, an E911 hosted solutions provider, is aware of the E911 hosted solution hurdles an enterprise fears, and advises that you make yourself aware of state legislation and the benefits an E911 hosted solution can bring to your enterprise with or without the pressure of state legislation.

For those small or medium-sized businesses, 911 ETC introduces RedConnect to affordably satisfy the safety needs of the smaller end-user population. Utilizing traditional Telco emergency routing, it delivers the location of the emergency event to local authorities even when the end-user is employing a VoIP based PBX.

Utilizing its CLEC PS/ALI gateway 911 ETC brings together a complete solution which includes:

  • Project management
  • PS/ALI E-911 Telco interface
  • Redundant data storage
  • Full number range implementation
  • MSAG Validation
  • Error flagging/correction
  • Testing
  • Data integrity

Jaclyn Allard is a TMCnet Web Editor. She most recently worked on the production team at Juran Institute, a quality consulting firm producing its own training and marketing materials. Previously, she interned at Curbstone Press, a nonprofit publishing press in Willimantic, CT, and fulfilled the role of Editor-in-Chief for the literature and arts journal published by the University of Connecticut. To read more of her articles, please visit her columnist page.

Edited by Jaclyn Allard







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