Welcome to the E911 Hosted Solutions ChannelEnhanced 911 – or "E911" – a location-based technology that helps emergency responders pinpoint the whereabouts of people in distress, is emerging as an increasingly critical need for businesses of all sizes. As decision-makers seek to protect their most important assets – their people – while balancing budgetary needs by leveraging their existing administration platforms, E911 solutions based on SaaS business models are becoming more and more common. The E911 Hosted Solutions channel is your source for information on total, single-point E911 solutions for both TDM and VoIP.
E911 Hosted Solutions Feature Articles
New FCC Rules Bring 'Bounce-Back' Messages and More to Text-to-911
The idea of sending a text message to 911 is a sound one -- it's a mostly silent approach, after all, which can have its own value in high-stress situations -- but it's not a technology that's available just anywhere. New rules that recently emerged from the Federal Communications Commission (FCC), however, are providing new guidance to providers in terms of handling those who try in areas where the technology isn't available, while also requiring development in the direction of allowing all users to have text-to-911 technology.
Firms that Ignore E911 Face Headaches Later
Emergency services are not usually the first consideration when a company starts planning its move to an all-IP-based phone network. Nor is it usually the second consideration.
Are Current E911 Laws Enough to Protect the People?
The idea that the U.S. needs legislation to govern the proper handling of emergency calls is something that has been reinforced with a national 9-1-1 network. When mobile devices rapidly began to replace landlines as the primary method of communication and businesses migrated to all IP environments, it became more difficult to pinpoint location when a call was completed. Next generation communication technology demanded a new approach, one that is satisfied with E911 hosted solutions.
Jenne Signs Distribution Agreement with 911 ETC
Jenne, Inc., a value-added distributor of IP telephony, audio and video conferencing, unified communications, data networking and security and surveillance products, recently signed an agreement with 911 ETC to distribute its solutions as the E911 piece to its IP telephony and unified communications solutions portfolio.
Jenne Signs Distribution Agreement with 911 ETC, Providing Resellers with Customizable, Advanced E911 Solutions
911 ETC's Products Play Integral Part of Unified Communications Solution, Enabling all Sizes of Businesses Access to Location-Specific Information for 911 Emergency Dispatches
SoundConnect Launches Microsoft Lync in the United States
Unified communications is becoming an integral part of how many organizations connect people, information and teams in order to enable comprehensive and effective collaborative experiences. Microsoft Lync Server is one such solution that caters to the needs of organizations looking out for enterprise-ready unified communications platform.
Latest E911 Hosted Solutions Industry News
FCC Technology Transitions Policy Task Force Seeks Comment on Potential Trials
5/24/2013 1:38:48 PM
Research and Markets: Location Based Services (LBS) Series (People Monitoring and Safety/Advertising/Platforms & technologies/Mobile Location/Mobile Navigation) 2013
5/24/2013 9:30:03 AM
OPTOMA DEBUTS TWO NEW PORTABLE PROJECTORS WITH 3D CAPABILITY
5/24/2013 6:44:14 AM
Actor & Director Steve Buscemi Officially Kicks Off Registration for Tunnel To Towers 5K Run & Walk Series to Benefit Catastrophically Injured Service Heroes
5/23/2013 11:09:28 AM
Two Xerox DocuMate Scanners Win PCMag.com Editor's Choice Awards
5/23/2013 5:19:23 AM
geo.to Announces New GeoSite Services to Mobilize Locations
5/22/2013 7:16:02 PM
CTIA Announces 2013 E-Tech Award Winners
5/22/2013 7:08:53 PM
How to Implement E911
The lack of location information attached to an outgoing 9-1-1 call placed from behind a multi-line telephone system can result in tragedy. Unfortunately, the majority of organizations that utilize a PBX are either unaware that an issue even exists, or have found the task to implement for E9-1-1 to be too complex or cost-prohibitive. Add VoIP phones, SIP trunking, multi-site campuses, or remote workers into the mix and a telecom director is suddenly faced with a project that seems insurmountable, both cost-wise and from a time management perspective. It’s a project, though, that can’t be ignored: measures must be taken to ensure compliance with legislation, avoid liability issues, and most importantly – protect the organization’s people.
With so many pieces of the puzzle to put together it can be difficult to know where to begin. This white paper explains the different pieces to consider when implementing E9-1-1 and suggests best options on simplifying the process.
E911 Popular Articles