DIDs FEATURED ARTICLE

In today’s business environment, effective communications means being accessible on any device, at any time and on any platform no matter how many people are trying to get in touch with you. The Hosted Voice solution by MegaPath has more than 50 calling and mobility features, which led TMC, a global integrated media company, to give the solution its 2015 Unified Communications (News - Alert) Excellence Award.

According to TMC, Hosted Voice was recognized for delivering industry innovations and exceptional quality in the telecommunications segment. Rich Tehrani, CEO, TMC, said, “It’s inspiring to see such commitment to excellence and I look forward to seeing future innovation from MegaPath (News - Alert).”

Unlike traditional telephony installations, Hosted Voice is designed to address the always on and connected environment in which businesses operate in today. It is not enough to just have a PBX (News - Alert) system to answer incoming calls. This platform has calling and mobility features that are essential to bring everyone within and outside of the organizations together seamlessly.

Some of the features available on Hosted Voice include: visual voicemail with transcription, mobile integration, call recording, unified communications (UC), IP voice telephony with collaboration features such as presence, instant messaging, SMS text messaging, screen sharing and video conferencing. And all of these features are available within the same interface, which makes it much easier for users to access the features they need right away.

“Businesses are quickly transitioning to non-traditional work models, including remote locations, requiring unique ways to communicate with employees and customers. MegaPath is addressing this change by offering feature-rich voice solutions that go beyond conventional phone systems,” said Kurt Hoffman (News - Alert), President, MegaPath. “This award further recognizes MegaPath as an industry leader, delivering high-quality solutions that improve and simplify the way businesses operate.”

MegaPath provides cloud communications and connectivity with a portfolio of services that includes voice, unified communications, hosted IT, cloud, Internet connectivity and secure data networking services.

The flexibility of the MegaPath Hosted Voice platform allows customers to bring their own broadband for a stand-alone solution, or as a fully integrated voice and data solution. This includes Quality of Service (QoS) to ensure availability and reliability. The company’s voice network has 99.999% availability, the highest level of reliability in the industry. And once the system has been deployed, MegaPath provides Voice Project Manager, free training and self-service account management so you can manage your services through the MegaPath customer portal.