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DIDx Feature: MCM's Reyes Explains Reasons for Success in Mexican IP
By David Sims, TMCnet Contributing Editor
Recently on the DIDx Podcast Media Channel, host Suzanne Bowen interviewed Daniel Reyes of MCM Telecom, a Mexican provider of IP communications, for a segment titled "MCM Telecom and DIDX Share Passion for Business and Friendship, Conferences a Great Venue."
Bowen noted that MCM seems "a lot more open-minded, sort of next generation, tech savvy," good at spotting ways to bring in more revenue. Noting that his firm was considered a "small" telecom company, Reyes said the firm employs 200 people in Mexico. He explained the incumbent carrier is almost a monopoly, so if you want to "fight against" that sort of competition, you can either be as big as they are, or think "What can I do to differentiate myself, my company and my people from them?"
Reyes said this included identifying what niche market the big provider wasn't serving well, and being the best at that niche specialty. It took a couple years, he said, for MCM to find that niche - "we thought we were going to be a broadband company," he said, because they have their own large fiber network - and in 2000, when "nobody in Mexico was talking about data centers, we built the first data center for corporate applications."
Then in 2004, he said, when nobody in Mexico was talking about IP, and VoIP was an unknown concept in Mexico, "we launched the first IP PBX (News - Alert) hosted service." It rendered the current state of the art technology obsolete, he said, as MCM introduced the first Ethernet gigabyte services in the field, "when every other carrier was talking about E1s and E3s."
This also helped position the company well in the market, Reyes said, adding that "now the big carriers are afraid of what we do, because sometimes they are well-positioned in some big accounts, but when we arrive at those accounts with our innovative services, and being small we can move faster, that's something the bigger companies cannot match."
David Sims is a contributing editor for TMCnet. To read more of David's articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Stefania Viscusi