Dialer

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What is a Dialer?
A Predictive Dialer is a software program that will automatically dial numbers based on the predicted availability of call center agents.  It transfers a phone call to an agent or operator when the call is answered by a live person. The agent will see a pop-up on their computer screen with information about the person they have called.  Predictive dialers are widely used when calling consumers to increase productivity.






A predictive dialer can dramatically increase the time an agent spends talking rather than dialing and waiting by:
  • Automatically Dialing Phone Lists
  • Automatically Leaving Voicemails Automatically
  • Eliminating Answering Machines, Busies, and Disconnects
  • Managing Federal & State Calling Regulations
  • Ensuring List Penetration and Call Backs
How do I Choose a Dialer?
Predictive dialing solutions can be matched to any business type: small or large, new or established, B2B or B2C calling, any industry, and any location.




 
Dialer Latest News    
Power Corporation of Canada: Appointment of Deputy Chairman; Election of a New …
spacer 5/9/2008 1:38:09 PM

ON Semiconductor Wins ASUS '2007 Best Partner Award'
spacer 5/9/2008 1:14:17 PM

ISPCON Spring 2008 Exhibitor Profiles
spacer 5/9/2008 12:44:17 PM

Connect with Mom This Mother's Day with Cablevision's Award-Winning …
spacer 5/9/2008 12:39:25 PM

No. Calif. Business Marketing Association Presents ''The Mobile Internet at Its …
spacer 5/9/2008 12:34:17 PM

The Maybach Journal: ShoreTel Wins TMC Labs Innovation Award from Unified Comm…
spacer 5/9/2008 12:22:31 PM


 
Dialer Featured Articles
How Does My Industry Use a Dialer?

Telemarketing – In the telemarketing industry it is crucial to maximize talk time.  With dialer systems you can do this while making intelligent business decisions with real time data and regulation compliance.  Your telemarketing business will see a rapid return on investment.

Circulations - The circulations industry uses dialer systems for subscriber acquisition, upselling, retention, delivery confirmation, and collections. 

Collections
– In order to remain competitive
in today's collections industry, you must maximize your debtor contact rates, provide your collectors and clients with immediate access to data, and ensure compliance with FDCPA, FCC, and FTC regulations.  Dialer systems provide you with ability to improve your contact rates within regulations and therefore remain competitive.

Political Campaigns
– Political campaigns use dialer systems to contact every voter in their district announcing their message with their voice giving a personal touch to every call.  You will also be able to conduct automated opinion polls and transfer voters to your volunteers.

Mortgage
– Dialer Systems empowers mortgage companies with solutions that increase telephone contact rates, reduce lead response time, help manage calling activity, provide the ability to stay compliant with calling regulations, and ensure consistent sales tactics.


For additional information on your industry or to learn how a dialer can help to increase productivity and reduce costs in your business call us right now toll free and speak with an experienced advisor.

Call now for advice and a quick price quote:
(866) 338-0678 Extension 1

Click here to obtain a product brochure or schedule time to talk: sales@touchstar.com

learn more
  TouchStar Intros Call Center System Guaranteed to Reduce Costs for Large Call Centers
  Call center solutions provider TouchStar, has announced its Enterprise Call Center System now provides enterprise clients with rapidly reduced costs.
  April 25, 2008

  TouchStar Announces Increased Sales and Cost Savings in Q1
  Denver-based TouchStar has announced major operation changes and record Q1 sales of nearly $7.9 million.
  April 10, 2008

  Hosted Call Center Solutions Provider TouchStar Launches 'Commerce For Change'
  With its ability to provide greater employment opportunities to people in remote areas, as well as its positive impact on the environment in which we live, the homeshoring movement holds the promise of a brighter future for mankind – and no company is more aware of this than Denver, Colo.-based TouchStar, the fastest growing provider of call center solutions in the U.S.
  March 05, 2008

  Hosted Call Center Solutions Provider TouchStar Expands its Partner Program
  TouchStar has announced the expansion of its global reseller partner programs, which received record interest over the last nine months. In order to keep up with the growing demand in 2008, further marketing development funds, channel support personnel, training programs, and online tools are being added to the mix.
  February 20, 2008

  TouchStar to Shake Up the Enterprise Market
  TouchStar is once again about to shake up the call center industry with the introduction of "TouchStar Enterprise 2008," it is an all new, full-featured enterprise solution for outbound, inbound and blended communications.
  February 14, 2008

  TouchStar Receives 2008 Collection Technology Excellence Award
  TouchStar, one of the fastest growing call center solutions providers in the industry, has been awarded the 2008 Collection Technology Excellence award from Collection Technology magazine.
  February 07, 2008

view all
 
 
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