VoIP Integration has been working to deploy and manage Cisco (News - Alert) unified communications technology since the very beginning. The company offers a variety of out-of-the-box solutions as well as implementation services and custom software. One of the company’s most successful offerings is the Tool for Automated Provisioning Systems, or TAPS.
TAPS allows for quick and easy assignment of device configurations to unprovisioned Cisco IP phones. If a company is using the Cisco Unified Communications (News - Alert) Manager already, then TAPS can be integrated with an existing system in minutes.
The solution has many useful features. For example, it is easy to use, as the LCD on the unprovisioned phone will automatically prompt for the correct extension and, if only one exists, the phone will then reboot with the selected profile. If an extension exists on multiple phones due to shared lines or different partitions, the screen will show a menu of available phones.
Other features include the ability to collect serial numbers of the phones as they are deployed. TAPS will also prompt for additional custom information, such as network port IDs, cubicle or room numbers, asset tags and more. TAPS also enables easy reporting, as data can be exported for inclusion in project documentation.
Another innovative functionality of TAPS is its ability to remove the requirement to scan MAC addresses or label boxes, ensuring the correct box finds its way to the correct location. TAPS will also configure a separate Cisco IVR server for each phone, which makes placement quick and easy, allowing IT managers to unpack the correct model phone, enter an extension and be done in a matter of minutes.
With TAPS from VoIP integration, setup time shrinks down to almost nothing and additional features such as support for shared lines, the collection of serial numbers and information, and the printing of reports, make this the perfect deployment and management solution for any business looking to use Cisco unified communications.
Edited by Jamie Epstein