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February 03, 2010
Parature Launches Customer Support Software Channel on TMCnet
(Norwalk, CT – Feb. 3, 2010) Technology Marketing Corporation (TMC (News - Alert)) today announced that the Customer Support Software channel, sponsored by Parature, has been launched as the newest addition to the TMCnet channel program.
The Customer Support Software channel promotes Parature’s (News - Alert) on-demand customer support software. With Parature’s cloud-based technology, organizations can quickly and affordably deploy full-featured, highly scalable customer service centers, call centers and help desks, to effectively manage all of their support needs without additional hardware, software and IT expenses. The company’s flagship product, Parature Customer Service software, integrates a customer portal, rich knowledgebase, full trouble ticket software and a host of other modules in one dynamic system.
Visitors to the channel will learn how Parature’s customer support software can improve the customer experience and increase profitability. In addition, visitors can find valuable resources such as feature articles, industry news, white papers, case studies and more.
To visit the Customer Support Software channel, click here.
TMCnet’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has over 100 channels covering important topics in the IP Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries.
“Parature is pleased to join forces with TMC, the leader of communications and technology media,” commented Parature VP of Marketing Gary McNeil. “Taking advantage of TMCnet’s credibility and expertise in driving traffic will further strengthen our brand and distinguish Parature as a leading provider of customer support software.”
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS (News - Alert)) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.
“TMCnet welcomes Parature’s Customer Support Software channel into our program,” stated Dave Rodriguez (News - Alert), President of TMC. “Parature is a well-respected company that shares our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”
TMCnet is the leading Web site for communications and technology professionals. TMCnet achieved a record breaking 3 million visitors and 36 million page views in March 2008 according to Webtrends.
For information on TMCnet’s channels program, contact Stephanie Thompson at (203) 852-6800, ext. 139 or e-mail: sthompson@tmcnet.com.
About Pararture, Inc.
Parature, a leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007, 2008 and 2009 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. Parature has been named to both the Washington Business Journal’s list of Best Places to Work and The Washingtonian list of Great Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support millions of end users worldwide. For more information, visit www.parature.com or follow @Parature on Twitter.
About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. More than 100 editors and award-winning experts from around the globe contribute to TMCnet. Ranked in the top 3,000 sites in the world by Quantcast (News - Alert).com, TMCnet serves as many as three million unique visitors each month. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. TMC also recently launched new industry-specific Web sites: IT.TMCnet.com, WiMAX.TMCnet.com, Cable.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com. For more information about TMC, visit www.tmcnet.com.
TMC Contact:
Patrick Barnard
Tel: 203-852-6800 ext. 216
Fax: 203-853-2845
channeleditor@tmcnet.com
www.tmcnet.com
The Customer Support Software channel promotes Parature’s (News - Alert) on-demand customer support software. With Parature’s cloud-based technology, organizations can quickly and affordably deploy full-featured, highly scalable customer service centers, call centers and help desks, to effectively manage all of their support needs without additional hardware, software and IT expenses. The company’s flagship product, Parature Customer Service software, integrates a customer portal, rich knowledgebase, full trouble ticket software and a host of other modules in one dynamic system.
Visitors to the channel will learn how Parature’s customer support software can improve the customer experience and increase profitability. In addition, visitors can find valuable resources such as feature articles, industry news, white papers, case studies and more.
To visit the Customer Support Software channel, click here.
TMCnet’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has over 100 channels covering important topics in the IP Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries.
“Parature is pleased to join forces with TMC, the leader of communications and technology media,” commented Parature VP of Marketing Gary McNeil. “Taking advantage of TMCnet’s credibility and expertise in driving traffic will further strengthen our brand and distinguish Parature as a leading provider of customer support software.”
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS (News - Alert)) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.
“TMCnet welcomes Parature’s Customer Support Software channel into our program,” stated Dave Rodriguez (News - Alert), President of TMC. “Parature is a well-respected company that shares our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”
TMCnet is the leading Web site for communications and technology professionals. TMCnet achieved a record breaking 3 million visitors and 36 million page views in March 2008 according to Webtrends.
For information on TMCnet’s channels program, contact Stephanie Thompson at (203) 852-6800, ext. 139 or e-mail: sthompson@tmcnet.com.
About Pararture, Inc.
Parature, a leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007, 2008 and 2009 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. Parature has been named to both the Washington Business Journal’s list of Best Places to Work and The Washingtonian list of Great Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support millions of end users worldwide. For more information, visit www.parature.com or follow @Parature on Twitter.
About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. More than 100 editors and award-winning experts from around the globe contribute to TMCnet. Ranked in the top 3,000 sites in the world by Quantcast (News - Alert).com, TMCnet serves as many as three million unique visitors each month. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. TMC also recently launched new industry-specific Web sites: IT.TMCnet.com, WiMAX.TMCnet.com, Cable.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com. For more information about TMC, visit www.tmcnet.com.
TMC Contact:
Patrick Barnard
Tel: 203-852-6800 ext. 216
Fax: 203-853-2845
channeleditor@tmcnet.com
www.tmcnet.com
