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NetSuite Announces Suntech as Client
By David Sims, TMCnet Contributing Editor
Suntech officials say they now have a platform to manage their network of solar power dealer-installers, and have simplified the chart of accounts preparation "from a week-long administrative chore to a single-click report." Suntech America uses NetSuite primarily for the ERP and customer relationship management functions.
Suntech officials are hopeful that solar energy is "on the verge of rapid growth in the U.S., since the firm is banking heavily on their recent initiatives to expand within the U.S. solar market in hopes of tripling sales to the U.S. in 2009 through, among other things, expansion of its dealer network. Suntech America officials say they believe they can "finally make solar power an everyday reality in American homes and workplaces."
The system Suntech got from NetSuite is designed so as potential customers and dealers identify themselves on the company's site, leads are automatically entered into the NetSuite CRM system and sorted to a contact for follow-up. Dealers will have their own NetSuite log-ins, allowing them to get leads and book business directly with Suntech America.
It was almost exactly one year ago that TMC reported the release of NetSuite OneWorld Software Company Edition, with company officials saying it gave users "the ability to run and manage integrated end-to-end software business processes spanning global operations."
The edition included the capabilities of NetSuite OneWorld -- announced in April 2008 -- which let companies run global operations in real-time, and included features such as renewals automation, revenue recognition, complex commission management and multi-tier channel management.
To address accounting and reporting requirements, historically many software companies have purchased multiple applications to run their software business operations. "This fragmented approach typically is costly, can lead to a higher rate of errors in calculating financial results, and can result in less favorable customer experiences, particularly at the time of renewal," NetSuite officials said at the release of OneWorld.
More recently NetSuite announced that OneWorld has been accredited by The Institute of Chartered Accountants in England & Wales (ICAEW).
David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Patrick Barnard