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The Higher Gear Group's CRM Software Helps with Follow-Up for Automotive Dealerships
March 01, 2011
 
By Jamie Epstein, TMCnet Web Editor

The Higher Gear Group announced the launch of its new CRM software eZView yesterday. eZView  allows store managers that currently use the Higher Gear Group CRM/Showroom Control software to know in seconds what needs to be done, what has already been completed, and who is doing what. eZView is the first of twelve feature upgrades that will be launching over the next four months.

eZView shatters the previous software model that provides separate, individual work plans with a way to view who is taking accountability in the follow-up process. Everyone in the company—from dealers, managers and team leaders, to salespeople on the floor—can now quickly see the information they need in the way that works best for them.

This new CRM software allows employees to focus on what is crucial to a successful business such as content and delivery, instead of organization and tasks any secretary could complete. The usage preference feature compiled with the real-time phone system that comes with the software enables highly positive results.

If you need to see all the appointments scheduled on any particular day, eZView has a button for just that. If you want to quickly glance at your latest internet leads, they are neatly stored within this CRM software.

The eZView gives management and salespeople multiple benefits that will help in managing their workflow in a productive way.

The Higher Gear Group is a provider of Customer Relationship software to the automotive industry. Known for the highest in-dealership CRM usage through the use of easily accessible user interfaces, The Higher Gear Group provides Internet lead management, showroom control, service marketing, integrated accountability and tracking designed to maximize every sales opportunity.


Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.

Edited by Jamie Epstein

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