(Norwalk, CT – Dec. 4, 2007) Technology Marketing Corporation (TMC (News - Alert)) today announced that the CRM Integration channel, sponsored by AMC Technology, has been launched as the newest addition to the TMCnet channel program.
The CRM Integration channel promotes CRM Integration solutions and includes an overview of AMC Technology’s products. In addition, visitors can find valuable resources such as white papers, product trials, e-demos, feature articles and industry news.
The CRM Integration channel can be found at: www.tmcnet.com/channels/crm-integration.
TMCnet’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has over 70 channels covering important topics in the IP
Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries.
“AMC Technology is pleased to join forces with TMC, a leading communications and technology media company able to reach our many customers around the world,” commented Paul Nussbaum, VP Marketing for AMC Technology. “TMCnet’s CRM Integration web page will reinforce our standing as having more CRM and Contact Center certifications than any other ISV and distinguish AMC Technology as the CRM Integration market leader.”
AMC Technology’s CRM Integration solutions include its Multi-Channel Integration Server (MCIS), a turn-key solution which is used for integrating CRM applications, such as SAP, Oracle (News - Alert) Siebel and PeopleSoft CRM, Salesforce.com and Microsoft, with contact center solutions such as Avaya, Cisco, Aspect and Nortel. In addition to managing the flow of interactions between CRM applications and contact center solutions in real time, the solution offers enhanced functionality including a unified agent-desktop, multi-channel blending and routing
of interactions, and access to enterprise data sources.
“TMCnet welcomes AMC Technology’s CRM Integration channel into our program,” stated Dave Rodriguez (News - Alert), Vice President of Publications and Conferences, TMC. “They are a well-respected CRM integration company that shares our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”
TMCnet is the leading Web site for communications and technology professionals. TMCnet achieved a record breaking 3 million visitors and 30 million page views in July 2007, according to Webtrends.
For information on TMCnet’s channels program, please contact John Sorel at (203) 852-6800, ext. 229 or e-mail:
[email protected].
About TMCnet
TMCnet is one of the most flexible, useful and fastest growing b-to-b technology sites on the Internet. With its ability to provide RSS feeds and e-mail alerts by keyword and its automated press release posting application, TMCnet is an online innovator. Providing news, features and commentary covering VoIP
, IP communications, CRM, contact center and information technology topics, TMCnet is read by more than three million unique visitors each month, according to Webtrends. TMCnet is also proud to have received a complimentary letter regarding our editorial quality from legend Warren Buffet regarding a Geico article.
About TMC
Technology Marketing Corporation (TMC) publishes
Customer Inter@ction Solutions,
INTERNET TELEPHONY,
Unified Communications, and
IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 5,200 most visited Web sites in the world by alexa.com*, TMCnet serves three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.
About AMC Technology
AMC Technology, L.L.C. is a leading provider of telephony and multi-channel CRM integration. Founded in 1995, AMC Technology is listed on Inc. magazine’s 500 fastest-growing private companies in the U.S. Used every day by thousands of call center agents around the globe, AMC’s pre-packaged MCIS™ product integrates CRM applications such as SAP, Oracle Siebel and PeopleSoft CRM, Salesforce.com, and Microsoft with contact center solutions such as Avaya, Cisco, Aspect, and Nortel. Please visit http://www.amctechnology.com/, contact
[email protected], or call +1 (804) 327-0170.
TMC Contact:
Patrick Barnard
AMC Technology, L.L.C. Contact:
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