CRM cloud computing is emerging as a viable business model of the future. Strong performance by Salesforce.com's is a testimony to this.
According to a Bharat Book Bureau report, the pioneering provider of customer relationship management software as a subscription service reported record results for the last fiscal year, despite challenging business conditions.
It posted dramatic increases in customers, subscribers and net income, and delivered on its promise to become the first software-as-a-service provider to surpass $1 billion in annual revenues.
The report said that this success is continuing well into the new fiscal year as, buoyed by a good second quarter, Salesforce.com (News - Alert) has raised its full-year earnings guidance.
The report covers up number of topics including SWOT analysis; products and services; strategy analysis; future outlook; financial analysis and segment analysis among other such things.
Bharat Book Bureau, a market research information aggregator provides reports, company profiles, newsletters, country information and online databases for the past twenty two years to corporate, consulting firms, academic institutions, government departments, agencies etc., globally, including India.
Recently TMCnet reported that Salesforce.com's CFO Graham Smith has told shareholders that the company is aggressively hiring salespeople.
The move underscores the company's confidence the global economy is recovering.
Smith, while making these comments at the company's annual shareholder meeting in San Francisco recently, said that international revenue currently accounts for roughly $380 million annually, up from about $100 million four year ago.
The Americas region is the single largest contributor, accounting for more than two-thirds of the company's revenue.
Smith said that the company has added a net 18,000 new customers over the past 12 months, but still sees much of its growth from existing clients.
He said that roughly 50 percent of the company's new business each quarter is from existing customers.
For fiscal first-quarter ended April 30, Salesforce posted a profit of $17.7 million, or 13 cents a share, down 3.7 percent from $18.4 million, or 15 cents a share, a year earlier.
Anil Sharma is a contributing editor for TMCnet. To read more of Anil's articles, please visit his columnist page.
Edited by Juliana Kenny