Contactual Will Bail Your Call Center Out
March 23, 2009
By Jessica Kostek
, TMCnet Channel Editor
You may have heard that some on-premise call center equipment providers have been facing financial difficulties. Unfortunately, their financial situation could be putting your call center operations at risk.
Call Center software gives customer-facing organizations the opportunity to better serve clients without having to make huge upfront investments. The need for streamlined, easy-to-manage call center systems is what led Contactual (News
) to develop its OnDemand Contact Center solution. This Call Center software solution ties together all customer communication channels (phone, e-mail, Web chat, voicemail) and provides a variety of metrics and productivity tools.
Now, Contactual announces
its Call Center Bailout Program
- Up to 6 months* of free service
- Free implementation
- Free JumpStart training
All running on the latest version of their award-winning OnDemand contact center solution.
will seamlessly transfer
you from your old solution in just hours – with no disruption
to your agents or your customers.
And with Contactual’s SaaS (News
) solution, you will always be able to count on:
- Zero capital expense
- A low monthly rate
- Continuous product innovation & enhancement
With Contactual, you can upgrade your customer service experience and reduce your call center cost, and – more important – reduce your risk. Protect your business by ensuring high quality service to your customers.
To learn more, please watch the demo
or call directly at 877-725-2621.
Jessica Kostek is a channel editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Jessica’s articles, please visit her columnist page.
Edited by Jessica Kostek