Zurmo Open Source CRM Invites Feedback from Early Adopters Prior to Launch
January 25, 2013
By Shamila Janakiraman
, TMCnet Contributor
To cater to the real needs of users, developers of the Zurmo Open Source (News - Alert) Customer Relationship Management application have invited participants to take part in the Early Adopter Program that will collect feedback and make case studies.
Ray Stoeckicht co-Founder of Zurmo announced, “This is a call to all CRM enthusiasts and CRM haters: help us build the CRM of your dreams. We’ll not only listen to your feedback, it will directly impact our roadmap.”
This attempt to crowd source real-world users will give valuable feedback which will help the company optimize features and functionality. The commercial version is expected to be released in spring 2013.
Participants will receive a hosted instance of Zurmo, the committed support of project developers and veteran Customer Relationship Management or CRM consultants, and access to new features and updates for contributing to the Zurmo Early Adopter Program. Developers of this project have launched this initiative to design a CRM project that will actually serve the needs of users.
Stoeckicht said, “As Zurmo has matured, we’ve expanded beyond being just a project that is of interest to a technical crowd. We’ve seen an increase in people utilizing the system for day-to-day business use cases and we want to be sure our commercial offering falls perfectly in line with their specific needs.”
Besides inviting interested CRM users to apply to the Early Adopter program, the company also invited contributors to its Zurmo Open Source CRM Project. Contributors are required by Zurmo to add code, fix bugs, and work on translations. The CRM project is based on an open source model.
Zurmo is an Open Source CRM that is mobile, social, and gamified and built using a test-driven methodology in every part of the application. Users can create and maintain a custom-built CRM system which will not be affected by future updates. The application is available in French, Spanish, German, and Italian languages.
Recently, contributors to the Zurmo Open Source CRM application announced a major enhancement to the process of translating the software into other languages. The new translation method facilitates teamwork and quality control in a manner similar to other successful multilingual open source projects such as Wikipedia and Drupal.
The Zurmo team is planning on dedicating resources towards a collaborative translation solution after noting a steady increase in global enthusiasm and demand for the application.
Edited by Carlos Olivera