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inContact, Listen Up Espanol and TMC have Partnered for a Webinar: "Get Your Share! How to Increase Profit with the Growing U.S. Hispanic Market"

By TMCnet News

Tuesday, August 3, 2010 - 2:00pm EST / 11:00am PST

Norwalk, Conn. July 21, 2010- Technology Marketing Corporation “TMC (News - Alert),” a global, integrated media company, inContact, and Listen Up Español have announced a partnership to deliver a Webinar event, “Get Your Share! How to Increase Profit with the Growing US Hispanic Market ” on August 3, 2010 at 2:00pm EST / 11:00am PST.

This complimentary Webinar, sponsored by inContact and Listen Up Español, will outline and explain the U.S. Hispanic market opportunity, new trends and preferences that are defining this opportunity, and the difference between outsourcers that use premise-based technologies versus cloud-based technology.

U.S. Hispanics have amassed a purchasing power growth rate that is three times the overall national rate over the last decade. It is expected to reach more than $1 trillion by 2011. Only a few have ventured into this market, leaving most of this rapidly expanding market untapped.By attending the Listen Up Español “LUE” Webinar, you will learn how to tap into your share of this market.  As a leading language call center in the U.S. Hispanic market, they can teach you effective strategies for reaching this market and profiting from it. They will share real life case studies and show you how to capture new market and reposition your client’s existing products and services to increase revenue for the both of you.

This Webinar will be most beneficial to anyone who is responsible for improving the customer experience, anyone responsible for discovering new markets for growth, and any contact center mangers and operations directors.

SPEAKERS:
Randall Anderson, Listen Up Español Vice President Sales & New Business Development  

Alden C. Purrington III (Chip), Listen Up Español Senior Vice President, Strategic

AlliancesTom Milligan, inContact Vice President, Outsourcer SolutionsStefania Viscusi, Assignment Desk Editor, TMCnet

Register in advance for “Get Your Share! How to Increase Profit with the Growing US Hispanic Market” on August 3, 2010 at 2:00pm EST / 11:00am PST.

“TMC’s webinars are a tremendous resource and an excellent way to provide training on highly relevant topics, and the fact that it is offered at no-cost to attendees is a huge benefit in these trying economic times” said Rich Tehrani, CEO, TMC. “Webinars are also a great way to introduce vendors to possible customers in a mutually beneficial and informative manner that often leads to productive relationships.”

TMCnet Webinars feature live, interactive presentations covering relevant topics, presented by top industry executives. Attendees watch and listen to the presentation as it happens over their computer, and have the opportunity to submit questions to the speaker(s) in real-time. The TMC Webinar program typically attracts 300 to 500 registrants per event.   

All TMCnet Webinars are archived and available On-Demand for up to 18 months.

Companies interested in sponsoring their own Webinar event can contact either Jim Spangenberg (companies beginning A-P or numbers) at 203-852-6800 x211 or by email at [email protected]; and Joe Fabiano (companies Q-Z) at 203-852-6800 x132 or by email at [email protected]. For more information, please visit www.tmcnet.com. About TMC

Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's (News - Alert) Top U.S. sites, placing TMCnet in the nation’s top .03% most visited Web sites. In addition, TMC produces ITEXPO; 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium (News - Alert)); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). TMC serves other communications market segments with the Cloud Communications Summit (in conjunction with Light and Electric); CVx ChannelVision Expo (in conjunction with Beka Publishing); and MSPWorld™ (in conjunction with the MSP Alliance).

TMC also serves technology professionals with industry-specific Web sites: InfoTech Spotlight, 4GWE, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite Spotlight, Green.TMCnet.com, Healthcare.TMCnet.com, Business Video, Finance.TMC.com, Legal.TMC.com and Education.TMCnet.com. 

For more information about TMC, visit www.tmcnet.com.

About inContact

inContact (NASDAQ: SAAS) helps contact centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based contact center software solutions. The company’s services and solutions enable contact centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth.

To learn more, visit www.inContact.com.

About Listen Up Español

Listen Up Español , is the leading U.S. Spanish language call center for the U.S. Hispanic market. Operating in Portland, Maine and with a 500-seat call center in Hermosillo, Mexico, the company employs over 800 native Spanish-speaking call agents and provides teleservices to reach the U.S. Hispanic market with optimum results. Listen Up Español offers direct response, non-profit and corporate clients a broad range of call center services from inbound sales, customer service, and lead generation to Spanish advertising production services. With a focus on training and a sales psychology, Listen Up Español has the experience to turn customer interaction into revenue.

To learn more about Listen Up Español, visit www.ListenUpEspañol.com.