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PROGNOSIS, Delphi and TMC Host Free IP Telephony Webinar

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TMCnews Featured Article


January 22, 2009

PROGNOSIS, Delphi and TMC Host Free IP Telephony Webinar

By Jessica Kostek, TMCnet Channel Editor


IP telephony (Internet Protocol telephony) is a term for Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over dedicated circuit-switched connections of public switched telephone network (PSTN). The service uses the Internet to manage calls as they travel as packets of data on shared lines, avoiding the tolls of PSTN.

 
VoIP is an organized effort to standardize IP telephony and is an important part of the convergence of computers, telephones, and television into a single integrated information environment.
 
Recently, TMC (News - Alert) reported that the INTERNET TELEPHONY Magazine was voted the most influential magazine in IP Communications.
 
Which makes the IP Telephony Webinar hosted in part by TMC the place to be on Wednesday, March 4, 2008 2:00pm ET / 11:00am PT. The Webinar entitled “Service Level Reporting: Driving IPT Success will cover:
 
• Goals for service reporting
• IPT service visibility
• Stakeholders and their objectives
• Four service reporting areas
• Service level reporting vs. troubleshooting
• Voice quality: what to measure and how to report on quality
• Capacity: planning, consumption, and improvement through reporting
• IP telephony analytics: usage patterns, resources utilization, traffic statistics and how to use the information
• Reporting vs. traditional management products
 
Although everyone is encouraged to attend, those in mind for this Webinar are Mid-large Enterprise >2,500 employees, Senior IT management, Network ops management, Telcom management and Telcos/ MSPs and System Integrators.
 
Presenters for the Webinar will be Gary Audin, President, Delphi Inc, Tyrome Peterson
Director - Technical Services PROGNOSIS - by Integrated Research (News - Alert) and Erik K. Linask
Group Managing Editor, Technology Marketing Corporation.
 
SIGN UP TODAY, RIGHT NOW AND WITH GREAT ANTICIPATION!

Jessica Kostek is a channel editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Jessica’s articles, please visit her columnist page.

Edited by Jessica Kostek







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