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October 30, 2008

Audiopodium Service from Eagle Takes Conferencing to the Next Level

By Stefania Viscusi, Assignment Desk Editor


Conference calls are important in today's business world because they offer the ability for partners, customers and colleagues located across the world to communicate without having to travel to a central location.
 
In today's economy, this means significant savings on travel costs and more time to spend working toward the businesses goals.
 
Eagle Teleconferencing provides a worldwide network connection infrastructure and has a capacity of over 10 billion minutes to help businesses cost effectively collaborate whenever they need.
 
The company also offers a variety of conference call options to increase productivity and reliability.
 
One of the features, Audiopodium, is an interactive recording and playback service that makes it possible for companies to play a prepared message for callers.
 
Prepared messages are important to effective communications as they allow callers to hear information about schedules, hours, reports and emergency information, without the need for a PIN to listen.
 
Also with the service, callers can leave messages and the service is available 24x7. This means schools; financial institutions, marketing companies, trade associations and small businesses can all leverage the service to record pertinent information for callers who can access it whenever they need it.
 
Eagle can also capture information about callers and create a database that will help companies to have better insight into the needs of their callers.  
 
In addition, Eagle can also digitally record a conference and place it on the Audiopodium so it can be heard again.
 
Other services offered by the company include operated assisted conferencing, a dedicated 800 Meet-Me service and audio bridges for first-rate, multi-point, audio conferencing.
 
For more, be sure to check out the Conference Call channel on TMCnet.
 
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Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.

Edited by Stefania Viscusi



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