Telehouse America, a pioneer in data center and colocation facilities, has been offering a variety of dedicated managed IT services for years. However, in the past two years, the colocation company has begun offering the scalable, full spectrum, regular  or on-demand  “total IT solutions”  available both inside and outside its data centers.

“Telehouse is committed to ensuring our customers’ needs are covered no matter how big or small their business is,” Telehouse’s Director of Sales and Marketing Fred Cannone (News - Alert) told TMCnet in a recent interview. “Managed IT services can cut overall IT spendgi, help organizations stay secure and compliant while increasing productivity.”

Telehouse offers a variety of managed services, from a single rack unit in shared space to thousands of square feet of dedicated data center space. No matter the solution, Telehouse promises to keep customers’ business-critical operations running smoothly and uninterrupted. Managed services can offer a variety of benefits for customers including reduced costs and total IT solutions packages.

Telehouse’s Manage-E services fall into four basic groups: IT infrastructure and system management; consulting and compliance; business continuity; and IT security services.

Telehouse’s Manage-E services are flexible, scalable, customizable and available everywhere. The solution includes everything from help desk and hardware support to managed IT infrastructure to security and compliance services. From the initial assessment, Telehouse service consultants work with customers to examine a client’s needs to recommend the right mix of Manage-E service solutions.

 “As a company grows and expands, Telehouse can deliver the right sized viable solutions,” Cannone said. “Service coverage isn’t limited by region or facility and Telehouse customers can be connected all over the globe.”

The first group of services relate to IT infrastructure and system management. Telehouse’s managed IT solutions help automate and perform daily management tasks remotely or onsite. In so doing, Telehouse becomes an extension of a client’s IT department, as it manages the organization’s IT infrastructure and keeps the company’s information services available and performing well 24/7. Telehouse’s four levels of service include: Manage-E Blue for basic IT systems monitoring; Manage-E Gold for monitoring and pre-defined procedures; Manage-E Platinum for fully managed service; and IT as a Service (ITaaS) to outsource all IT tasks.

The colocation company’s IT security services help identify and address non-compliant practices so that businesses can safely reduce staff work load and costs. The service provides three levels of security to deliver the best security while ensuring optimized performance.

Telehouse’s IT consulting and compliance services provides for the development of effective governance, risk, and compliance solutions that span the complete information management and security lifecycle, from initial assessment through policy planning, deployment, and 24/7 management and support, according to company officials.