Unified communications (UC) has seen rapid adoption over the last few years, and there have been a number of contributing factors. Firstly, the number of communication channels has increased, and secondly, employees prefer to have a flexible work environment. When employees work away from their office desk, there is a greater need to have UC solutions to help them better connect with their coworkers and clients. These aspects have led to the growth of unified communications solutions.
A study conducted by Evolve IP (News - Alert) shows that, 52 percent of companies have “work from home” programs, and of those companies with “work from home” programs, 47 percent use unified communication solutions. Moreover, out of the 1,000 companies that were a part of the survey, 84 percent have already adopted UC or are planning to use it in the near future.
To tap into this growing UC market, many companies are coming up with UC solutions. One such company is MegaPath (News - Alert) that specializes in providing data services, VoIP services, cloud and security solutions. This new UC solution acts as an add-on to MegaPath's hosted voice service to provide greater features for users. With this UC solution, users can share their screen with others, talk to others through instant messaging, SMS and even have videoconferencing with clients. Other than these features, users can also see the availability of other colleagues when they want to make themselves available for communication.
The advantage with this UC solution is that it opens up new ways for employees to receive and manage their communications. In today's fast-paced world, swift communication is the key to success and this UC solution provides just that. Furthermore, when companies have Work from Home programs, they need more flexible communication channels and this need is also fulfilled by MegaPath's solution.
In short, this new UC solution from MegaPath is likely to be a good addition to existing MegaPath systems.
Edited by Alisen Downey