Capgemini (News - Alert) recently launched its new Integrated Procurement and All-Channel Experience solution, inPACE for NetSuite.
Officials said that the solution will help retailers run more effective multichannel commerce processes by integrating their transaction, fulfillment, merchandise planning and order orchestration functions.
Businesses, with the help of Capgemini’s inPACE solution will be able to gain cohesive planning and supply-demand management capabilities powered by NetSuite (News - Alert) to connect multichannel touch points and create a unified process that promotes long-term customer loyalty and satisfaction.
Running on agile, cloud-based infrastructure, the offering will prove useful for companies that face increasingly competitive conditions and consumer expectations for mobile commerce and order and delivery responsiveness.
Capgemini’s inPACE solution leverages NetSuite’s SuiteCloud Development Platform to provide organizations with a single view of their business and customers.
“Multichannel commerce requires seamless purchasing processes, which is most efficiently supported by a cloud-based infrastructure and connected systems that integrate the most critical supply management functions,” said Vikrant Karnik, senior vice president and head of Sales, Enterprise Cloud Services, Capgemini North America, in a statement.
He added: “This collaborative offering with NetSuite is not only beneficial to internal processes, but also to the brand itself by facilitating a consistent and reliable customer experience every time.”
The infrastructure of inPACE solution will help companies to quickly respond to market and customer demands as well as avoid extra costs associated with an on-premise system.
“Capgemini’s inPACE solution model addresses many pain points found within complex, multichannel enterprises, including greater integration of the core commerce functions and the elasticity to align with dynamic operational demands,” said Andy Lloyd, NetSuite general manager for Commerce Products."
Earlier this month, TMCnet reported that Capgemini extended its partnership with Cloudera, the leader in enterprise analytic data management, through the launch of two new solutions that combine Cloudera's data management platform, Cloudera Enterprise, with Capgemini's service and support.
Edited by Maurice Nagle