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Soffront Provides CRM Solution for Cleaning Industry

Cloud CRM Featured Article Archive

August 29, 2012

Soffront Provides CRM Solution for Cleaning Industry

By Rachel Ramsey, TMCnet Web Editor

Soffront Software, Inc. has been a pioneer in the customer relationship management (CRM) market since 1992, offering an integrated CRM suite spanning sales, marketing, service and operations. Its CRM is a complete suite of applications that means companies don’t have to purchase expensive add-ons for complete business functionality. Soffront provides CRM solutions to customers in small and mid-sized corporations across all industries and divisions of many Fortune 500 companies.


Soffront recently released an innovative and unique vertical customer relationship management solution for the cleaning industry. The solution simplifies many complex operational challenges currently seen by cleaning, maintenance and janitorial companies and enables a company to better manage leads, opportunities and customers.

The easy-to-use solution comes with the flexibility and best-in-class adoption rate of Soffront’s integrated CRM software to fully automate sales, marketing and operations. It comes pre-integrated with Intuit (News - Alert) Quickbooks and Soffront provides services to integrate with other back-office products using its robust back-office integration tools.

“We did extensive market research among business owners in the cleaning industry. They told us that the business flow for cleaning companies does not readily fit into any generic CRM system,” said Manu Das, president and founder of Soffront. “We worked with cleaning companies to build this vertical CRM to help them automate operations, increase sales, and provide better customer service.”

In addition to generating quotes and work order with approval processes, users of Soffront CRM are able to record inspections, schedule employee and vehicle shifts and easily create inspection reports for customers. Additionally, tracking contract expirations, employees’ leaves/overtimes and customer complaints/resolutions are simplified and organized.

The Soffront CRM application is completely Web-based and can be deployed in days. Soffront provides the CRM products, services and the support to make your CRM initiative successful. 

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Brooke Neuman
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