Soffront Software, Inc. has been awarded a Customer Interaction Solutions 2012 CRM Excellence Award by TMC’s (News - Alert) Customer Interaction Solutions magazine. Soffront’s Customer Relationship Management (CRM) services include cloud CRM, implementation, CRM training and support plans.

"We are excited to be receiving this prestigious award," said Manu Das, president, Soffront Software, Inc. "Soffront CRM is designed to accommodate how people really work, connecting all of your organization's departments seamlessly - sales, marketing, customer service, IT helpdesk, project management, product development and operations. It is intuitively designed to provide the information needed to users within the entire company, without forcing unnecessary steps that slows users down."

Soffront offers a completely Web based CRM platform that operates from your browser. Using its robust, end-to-end CRM platform, users can completely customize Soffront CRM and build their own applications without the cost and complexity of buying, managing, or provisioning the underlying hardware and software. Its CRM software offers a CRM application, sales force automation, marketing automation, customer support, helpdesk software, project management and defect tracking, back office support, mobile CRM, cloud CRM pricing, datasheets and system requirements. "Soffront Software, Inc. has been granted a CRM Excellence Awards for its commitment to its customers and their clients," said Rich Tehrani (News - Alert), CEO, TMC. "Soffront Software, Inc. has demonstrated to the editors of Customer Interaction Solutions that Soffront CRM improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain customers."

The CRM Excellence Awards rely on facts and numbers demonstrating the improvements that the winner’s product has made in a client’s business. Winners were chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire customer lifecycle. The rest of the 2012 winners can be found in the May 2012 issue of Customer Interaction Solutions magazine.

Soffront’s mobile CRM solution extends CRM by providing real-time mobile access to critical business information. The software allows for easy access using any mobile browser available on smartphones and mobile devices. Soffront’s Mobile CRM ensures that sales personnel and field support personnel are kept up-to-date, able to manage opportunities and search customer records.