Click-to-call business VoIP provider Ifbyphone (News - Alert) has launched version 2.5 of its service.

The new version provides a complete solution for the integration of an SMB's web and telephone presence. This includes web-based click-to-call, toll free call routing and voice broadcast services.

"We spent over two years developing and enhancing our technology specifically to enable SMB's access to the same kind of robust voice based lead generation and conversion tools that large companies enjoy,” said Irv Shapiro (News - Alert), Ifbyphone’s CEO, in a press release. “Version 2.5 provides the benefits of custom enterprise class IVR solutions at a fraction of the cost.”

Ifbyphone 2.5 not only enhances customer communications with voice tools, which are fully integrated into a business's backend databases, but also converts browsers into callers and routes these clicks and toll free calls to the appropriate contact at a business. It’s voice broadcast services can be used to replace email with voice communications.

"Email is no longer an effective tool for business development. No matter how well a message may be crafted, the best campaign is worthless if it winds up in a spam filter or junk folder," Shapiro said.

Ifbyphone’s solutions work with any telephone system.

Ifbyphone’s hosted service represents a new approach to the deployment of automated voice-based systems. By integrating the sophisticated voice recognition and state of the art text to speech technologies, Ifbyphone turns cell phones, home phones, or business phones into superior voice communication devices.

For more information, visit http://public.ifbyphone.com/.

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Anil Sharma is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.