Teradata (News - Alert) Active Enterprise Data Warehouse has been chosen to improve efficiency for the Resona Group while enabling the company to better serve its customers.
The Resona Group will leverage the capabilities of the Teradata Active Enterprise Data Warehouse to support strategic and real-time operational inquiries from bank employees, ATMs, call center representatives, and customers doing internet banking.
The Resona Bank, Saitama Resona Bank and Kinki Osaka Bank, the three members of the Resona Group, combined a customer relationship management database and a marketing customer information file system (MCIF) into the Teradata Active Enterprise Data Warehouse.
These three banks will use this integrated system and the data warehouse to expand their real-time business capability.
“With the latest Teradata technology, Resona Bank will be able to more efficiently reach and serve its customers at call centers, through on-line banking and at bank branches,” said Yukihiko Yoshikawa, president, Teradata Japan.
Analytics from the Teradata Active Enterprise Data Warehouse will enable the Resona Group to better develop new financial products and services.
In addition, the Group will be able to reduce operational costs, as well as deliver timely marketing campaigns to its customers.
"We support Resona Bank's leadership and vision; their data-driven sales and service strategy will enable them to achieve their growth initiatives," added Yoshikawa.
Analytic data solutions company Teradata is focused on integrated data warehousing, big data analytics, and business applications. Last month, it introduced the Teradata Portfolio for Hadoop that offers customers new Hadoop-based product platforms, software, consulting services, training, and customer support.
By introducing the Teradata Portfolio for Hadoop, Teradata has enabled Hadoop to integrate into modern enterprise data architectures in an easy manner. This introduction has also given more insight to users about Hadoop, and thus they can now use data in a better manner.
Edited by Blaise McNamee