(Norwalk, CT – Feb. 5, 2008) Technology Marketing Corporation (TMC (News - Alert)) today announced that the Call Center Solutions channel, sponsored by VoltDelta, has been launched as the newest addition to the TMCnet channel program.
The Call Center Solutions channel promotes VoltDelta’s (News - Alert) call center solutions and includes an overview of VoltDelta’s products. In addition, visitors can find valuable resources such as white papers, free product trials, e-demos, feature articles and industry news.
The Call Center Solutions channel can be found at www.tmcnet.com/channels/call-center-solutions.
TMCnet’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has over 70 channels covering important topics in the IP
Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries.
“VoltDelta is pleased to join forces with TMC, the leader of communications and technology media for the call center and internet telephony markets” commented Brad Schorer, Senior Vice President, Marketing and Business Development. “Taking advantage of TMCnet’s credibility and expertise in driving customer traffic will reinforce our branding and distinguish VoltDelta as a call center solutions market leader.”
“TMCnet welcomes VoltDelta’s Call Center Solutions channel into our program,” stated Dave Rodriguez (News - Alert), Vice President of Publications and Conferences, TMC. “They are a well-respected call center solutions company that shares our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”
TMCnet is the leading Web site for communications and technology professionals. TMCnet achieved a record breaking 3 million visitors and 30 million page views in July 2007 according to Webtrends.
For information on TMCnet’s channels program, please contact John Sorel at (203) 852-6800, ext. 229 or e-mail:
[email protected].
About VoltDelta
VoltDelta specializes in providing carrier-grade on-premise and hosted platform and database services to the world-wide telecommunications and call center markets. VoltDelta develops and integrates solutions that support all aspects of customer service call centers, including multiple customer service access methods, simple to complex phone call automation, multiple network switching, advanced call routing
, collection and preservation of call context throughout a call, service customization from the wholesale to the individual caller, promotion, agent workstation software, database services, information content aggregation, collection of detailed statistics, and multiple delivery methods. VoltDelta also provides a full range of professional services to consult on all aspects of deploying its solutions, including integration with existing solutions. Volt Information Sciences, Inc. is a diversified technology and staffing company, providing leading-edge services to the information technology, telecommunications and publishing industries.
About TMCnet
TMCnet is one of the most flexible, useful and fastest growing b-to-b technology sites on the Internet. With its ability to provide RSS feeds and e-mail alerts by keyword and its automated press release posting application, TMCnet is an online innovator. Providing news, features and commentary covering VoIP
, IP communications, CRM, contact center and information technology topics, TMCnet is read by more than three million unique visitors each month, according to Webtrends. TMCnet is also proud to have received a complimentary letter regarding our editorial quality from legend Warren Buffet regarding a Geico article.
About TMC
Technology Marketing Corporation (TMC) publishes Customer Inter@ction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 5,200 most visited Web sites in the world by alexa.com*, TMCnet serves three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.
TMC Contact:
Patrick Barnard
www.tmcnet.com
VoltDelta Contact:
Joshua Shale
Tel: 610-276-4323
Fax: 610-567-5698
www.voltdelta.com
Internet Protocol (IP) | X |
IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |
Voice over IP (VoIP) | X |
A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Routing | X |
There are many often too many explanation of routing. Here�s one:
Hop-by-Hop Routing - IP Routing
- Distributes routing to routers
- Networks look/act like trees
- Data can traverse many routers ...more |