Sitel, a global customer care provider, has announced that it will soon fill in 250 new positions in its customer care call center in San Angelo, Texas. This is to align with the needs of an expanding global satellite TV client.
Sitel is privately held and majority owned by a diversified Canadian company, Onex Corporation. The company currently has 58,000 employees helping clients with CRM contact center services. Its support operations span from home-based agents to 110+ domestic, near shore and offshore centers in 23 countries across North America, South America, Europe, Africa and the Asia-Pacific region.
The company has been experiencing tremendous growth and is looking out for new employees to provide inbound customer care support along with selling additional features and programs, for its clients. A recent recruitment drive is also expected to boost economic growth in the Texas community.
Speaking about the recruitment drive, Susan Spencer, site leader for Sitel’s San Angelo facility, said the company is pleased that its efforts to bring in new clients to the San Angelo location has not only ensured continued employment for all its current associates, but offers them the chance to create 250 new jobs for the community.
“As we strive to mean more to our clients, employees and communities, the recent expansion within the customer experience center is a direct result of our strong client partnerships and our commitment to remain a stable employer in the San Angelo market,” Spencer added.
In order to recruit new employees, Sitel conducted an onsite job fair on August 22.
Sitel is known for providing learning and career development opportunities, such as high-quality management training programs for employees who show dedication and interest in learning a new role.
The recent company announcement comes among several other bouts of hiring that have taken place or are scheduled to begin. Back in May, Sitel said it would be hiring 200 new employees in Augusta (News - Alert) Ga, at its Windsor Spring Road location where it had just finished its initial round of hiring.
Edited by Rory J. Thompson