Call Recording Featured Article
Telcom & Data Intros USB Call Recording System for Small Businesses and SOHOs
The USB Phone (News - Alert) Recorder unveiled by business phone systems provider Telecom & Data is the latest innovation in the call recording industry. The recorder is ideally designed for doctors, day traders, attorneys, sales persons or anybody else who wants to keep a track of their day-to-day conversation. It is ideal for recording crucial phone calls that can have an impact on business performance. Call recording ensures critical business information is never lost.
The recorded calls are useful not only to improve the performance of a business but also to ensure compliance in business deals. The recorded calls often serve as verbal agreements especially while delivering on price quotes or sales deals. Supported by advanced phone surveillance technology, the call recording system also protects users from fraudulent claims.
According to company officials, the call recording system offers peace of mind and business power to users. Client information is never lost. Calls can be directly recorded to a PC or laptop. The ease of use and simple set-up are the special attraction of this device. The compact USB device can be easily stored in a laptop bag.
The USB call recorder works with a software that takes less than 10 minutes to install. Once connected, users can record outbound calls, inbound calls, and even room conversations with the simple push of a button.
Recorded calls can be played back immediately or they can be saved for later retrieval on your PC. You can also send the sound files via e-mail immediately. As a further convenience, the sound files can be sent to others via e-mail.
Describing the benefits of the USB call recording system, Ricardo Trinidad, president of Telcom & Data, said, “It’s small and incredibly simple to use. These recorders will allow users to provide excellent customer service, while protecting themselves from false claims.”
Are you looking for ways to accelerate agent performance? To learn about the top 10 ways to boost agent performance, click here.
Edited by Amanda Ciccatelli