Call Recording Featured Article

CallRex IP Call Recording and Monitoring Interoperable with 3Com NBX IP TelephonyV6

February 08, 2008

 
Telrex (News - Alert) has announced interoperability validation of CallRex Professional IP call recording and monitoring software with the 3Com (News - Alert) NBX IP Telephony System version 6.

 
CallRex was awarded the 3Com Solution Validation following comprehensive testing completed in the 3Com Open Network Solutions (News - Alert) Lab.
 
Since 2003, CallRex has been receiving continuous certification on NBX IP Telephony Platforms. Support for NBX version 6 is the solutions’ latest win. This certification follows Telrex’s recent certification on the VCX Enterprise, VCX for IBM (News - Alert) System i, VCX Connect 200 and VCX Connect 100 line of IP telephony platforms and CallRex support for 3Com Asterisk.
 
Bob Cordes, vice president, Products at Telrex said in a statement that Telrex is dedicated to providing the highest quality call recording solution on 3Com IP telephony platforms through the 3Com 3Com|ON Open Network Program.
 
Cordes explained that call recording and monitoring has quickly become a standard business application that 3Com customers benefit from implementing. He added that businesses across every vertical market can now rely on a certified CallRex call recording and monitoring solution on any 3Com IP platform.
 
Telrex is a premium member of the 3Com|ON Partner Program, through which the company works closely with 3Com to provide their combined solutions to value-added resellers and business customers worldwide.
 
Telrex provides IP call recording and call center optimization software.
 
For more, check out the Call Recording channel on TMCnet.
 
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
 
 

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