Call Recording Featured Article
Versadial Unveils Multichannel Recoding Platform Adutante
Call recording solution provider Versadial has announced today the limited release of its new centralized recording system, Adutante. Though the company has previously offered hardware and software call recording products, this solution will allow companies options for reporting a number of media devices, including PC screens, microphones, cameras, radios and telephones.
Though the product has not been made widely available as of yet, it will be offered through select authorized VARs starting today.
Steve Nguyen, Sales Manager for Versadial said in a press releas "our resellers have been asking us for a solution that can address monitoring various media sources on customers networks without escalating the project budget, Adutante does just that." He also explains that with "the ease of its web based module and the fact that it works seamlessly with the current VS Logger telephone recorder software make it a valuable upgrade package."
Versadial has just pre-released Adutante to a number of select global resellers to assist with testing and translation into multiple languages.
Adutante clusters a number of recording solutions allowing for monitoring and playback of multiple media devices and through a single unified interface. The program was developed as a web server application based on the Apache’s Ofbiz, and the interface was produced using flash.
The Recording Manager Module is the first in a series of powerful Adutante tools available to administrators and end-users. It supports several sources/providers of the recordings including: PCagent - a standalone program for capturing WebCams and MIC inputs, AduScreen - a standalone program for capturing PC Monitor displayed content, and Versadial multi-channel telephone recorders.
New utilities will be added to the platform as it sees increased adoption with a major release later this year.
Chris DiMarco is a Web Editor for TMCnet. He holds a master's degree in journalism from Quinnipiac University. Prior to joining TMC (News - Alert) Chris worked with e-commerce provider Suresource as a contact center representative and development analyst. To read more of his articles, please visit his columnist page.
Edited by Chris DiMarco