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Call Center Industry News

Tyler Technologies' Odyssey Courts and Justice Solution Increases Momentum in Texas
4/18/2014 10:11:29 AM

Conductor Searchlight Voted SIIA Software CODiE Award Finalist for Best Business Intelligence/Analytics Solution
4/18/2014 7:13:17 AM

Carousel to Feature Managed Services, Simplicity Cloud and UC & Collaboration Demonstrations at IAUG
4/18/2014 7:13:12 AM

CallidusCloud Announces Keynote Sessions for C3 Annual Conference
4/18/2014 6:58:58 AM

Market Research Reports, Inc. ( BPO Services are Forecasted to Reach $106.6 Billion by 2018, Reveals New Report
4/18/2014 6:33:59 AM

Bright House Networks Deploys Cisco Network Convergence System to Offer Cloud-Based Business and Residential Services
4/18/2014 3:19:13 AM

Blackbaud, Inc. Announces Date of 2014 First Quarter Financial Results, Conference Call and Webcast
4/17/2014 7:11:35 PM

Hospitality Technology Names 2014 Hotel Visionary Award Winners
4/17/2014 6:00:21 PM

Interactive Intelligence to Acquire OrgSpan
4/17/2014 5:41:25 PM

Novitex Enterprise Solutions Chooses IBM to Build Its Cloud
4/17/2014 3:41:28 PM

Experts at MMIS and Huron Consulting Group to Lead Data Validation and Certification Workshop at the West Coast Fifth Annual Forum on Transparency & Aggregate Spend on April 23, 2014
4/17/2014 3:11:23 PM

CUSTOMER Magazine Announces
4/17/2014 2:29:48 PM

NEWave(R) Brings Award-Winning Compliance Solutions to Southern Gaming Summit
4/17/2014 1:23:11 PM

CSG Singleview® Selected as TM Forum Excellence Award Finalist
4/17/2014 12:41:36 PM

Bright House Networks Deploys Cisco Network Convergence System to Offer Cloud-Based Business and Residential Services
4/17/2014 11:10:20 AM

Front Desk Partners With School of Rock to Bring Mobile-First Business Solution to World's Largest Rehearsal-Based Music Franchise
4/17/2014 10:58:53 AM

Observable Networks Launches Cloud-Based Network Security Service
4/17/2014 10:11:31 AM

HealthStream to Broadcast Its First Quarter 2014 Earnings Conference Call Live on the Internet
4/17/2014 10:11:30 AM

Mendix Expands Global Headquarters in Boston, Aims to Double Local Staff
4/17/2014 9:42:00 AM

Interactive Intelligence to Announce First-Quarter 2014 Financial Results
4/17/2014 9:41:31 AM

TELEHOUSE's New York International Internet Exchange (NYIIX) Now Available at 165 Halsey
4/17/2014 9:04:09 AM

Conductor Searchlight(TM) Voted SIIA Software CODiE Award Finalist for Best Business Intelligence/Analytics Solution
4/17/2014 9:00:08 AM

Salesforce ExactTarget Marketing Cloud Partners with Datalogix to Strengthen Advertising Effectiveness, Measurement
4/17/2014 8:41:28 AM

D&B Acquires Fliptop's Social Data Matching Business Unit
4/17/2014 8:11:32 AM

Coupa Software Unveils New Inventory Application and Release 11 With More Than Sixty New Enhancements Focused on Driving Measurable Customer Success
4/17/2014 7:59:04 AM

ASC kicks off its 50th anniversary year with new achievements and continued excellence
4/17/2014 7:32:01 AM

EnerNOC Promotes CFO Neil Moses to Chief Operating Officer and Chief Financial Officer
4/17/2014 7:16:58 AM

EnerNOC Enhances Energy Intelligence Software with Acquisition of Leading Global Utility Bill Management Application
4/17/2014 7:16:58 AM

Cloudera Powers Merkle to Perform Faster and More In-Depth Analysis
4/17/2014 6:58:53 AM

Locus Recognized as a Top SaaS Provider in Green Quadrant EH&S Software Report by Independent Analyst Firm Verdantix
4/17/2014 6:58:53 AM

CollabNet Names Jan Liband as Vice President of Marketing to Accelerate Company Growth after New Equity Investment
4/17/2014 6:19:50 AM

The Top 3 Call Center Software Providers of 2014, Ranked by
4/16/2014 5:04:09 PM

Heartbleed Vulnerability Assessment With CloudPassage Halo
4/16/2014 3:55:13 PM

EMR/EHR-Friendly CloudVisit Simplifies Telemedicine
4/16/2014 3:27:55 PM

Aplos Software Raises $2 Million in New Financing to Simplify Nonprofit Management with SaaS
4/16/2014 2:30:18 PM

I-CAR® Announces Limited-Time Promotion on Intro to Collision Repair Series Training Bundles
4/16/2014 1:30:31 PM

IQMS anuncia su experiencia de compras online más novedosa
4/16/2014 12:00:54 PM

Diamond Foods Expands Partnership with Transplace for Full Logistics Services
4/16/2014 12:00:52 PM

Yorkshire Building Society Deploying Correlsense Software
4/16/2014 11:58:56 AM

Sciforma Receives Value Award From the Info-Tech Research Group
4/16/2014 10:59:02 AM

Spanning Joins Cloud Security Alliance
4/16/2014 10:30:38 AM

Interactive Intelligence to Host Pitfalls of TCPA Industry Web Event
4/16/2014 10:30:20 AM

NaviNet Announces Three Healthcare IT Executive Promotions
4/16/2014 10:15:36 AM

Achieva Credit Union Selects Alkami's ORB Platform to Increase Member Base, Add Powerful Marketing Capabilities
4/16/2014 10:00:31 AM

The Hartford Signs Agreement With IBM To Move IT To The Cloud
4/16/2014 9:30:54 AM

Research from Reveals Bold New Framework for Redefining Customer Engagement in the Digital Era
4/16/2014 9:30:32 AM

Gazzang Data Security Solutions Certified on IBM Informix
4/16/2014 9:30:26 AM

Managed Care Health Plan Implementing Verint Workforce Management Solution for Back-Office and Contact Center Operations
4/16/2014 9:00:22 AM

Merchant Warehouse and TabbedOut Partner to Enhance the Reach of Mobile Payments and Digital Marketing in the Hospitality Industry
4/16/2014 8:59:06 AM

Konica Minolta Acquires Pitney Bowes Canada's Document Imaging Solutions Business
4/16/2014 8:43:55 AM

Konica Minolta Acquires Pitney Bowes Canada's Document Imaging Solutions Business
4/16/2014 8:43:55 AM

Research and Markets: Global Email Encryption Market 2014-2018 with Cisco Systems, McAfee Inc., Proofpoint Inc., Symantec Corp. & Zix Corp Dominating
4/16/2014 8:30:48 AM

TinderBox Taps Former Groupon Executive as Chief Operating Officer
4/16/2014 8:30:33 AM

WHITE PAPER: Oncam Technologies' OnVu360 - Cloud-based Computing, Local Data Gathering and Analytics Combine on a New, Singular Platform for the Remote Management of Business
4/16/2014 8:30:31 AM

Moxtra Partners with Totvs to Extend the Fluig Collaboration Platform with Real-Time Mobile Collaboration Services
4/16/2014 8:30:28 AM

St. Jude Medical Reports First Quarter 2014 Results
4/16/2014 8:00:22 AM

Avatier Warns Companies to Avoid Cloud Identity Management Fraud
4/16/2014 7:59:12 AM

Nokia Solutions and Networks (NSN) Regains Control of the Network and Optimizes It Budget
4/16/2014 7:30:43 AM

LiveVox and Legal Experts Give Telecom Leaders Practical Tips to Help Mitigate TCPA Class Action Risk
4/16/2014 7:30:28 AM

Revolutionary Dell PowerEdge VRTX Achieves Worldwide Customer Adoption
4/16/2014 5:18:06 AM

Ntegra Chooses Upland Software's Tenrox Application for Professional Services Automation
4/16/2014 5:12:32 AM

OpenSpan Partners with Istmo to Improve Contact Center Performance in Brazil
4/16/2014 5:12:31 AM

Pitney Bowes Partners with INRIX to Help Drivers Save Time, Fuel and Money with Advanced Location Intelligence
4/16/2014 5:12:28 AM

HP, ImageWare Systems and McAfee - An Intel Company Discuss Security Solutions in Interviews
4/15/2014 11:59:57 PM

Medworxx Solutions Inc. Year-End Financial Statement and Management Discussion Analysis
4/15/2014 5:00:36 PM

Fleetmatics to Report First Quarter 2014 Financial Results
4/15/2014 5:00:26 PM

Increase Property Visits With New Service From RealPage Contact Center
4/15/2014 3:00:22 PM

Innovative Software Helps US Foods Improve Inbound Freight Performance
4/15/2014 3:00:13 PM

UPDATE - Kinetic Social Raises $18 Million Series B Financing
4/15/2014 2:50:46 PM

IQMS Announces Its Newest Ecommerce Shopping Experience
4/15/2014 1:00:31 PM

KeyedIn Launches Konfigure; The First 'Configurable SaaS' Platform
4/15/2014 12:30:29 PM

NexTier Bank Selects Quest Analytics for Sales & Service Automation
4/15/2014 12:30:24 PM

Kinetic Social Raises $18 Million Series B Financing
4/15/2014 12:24:40 PM

Ubuntu 14.04 LTS the Cloud Platform of Choice
4/15/2014 12:00:38 PM

HighJump Software Expands Transportation Management Solutions to Customers Outside of U.S.
4/15/2014 11:30:29 AM

The American Worker Plans Introduces The BeneStream Solution: the First Employer-Sponsored Medicaid Carve-Out Program
4/15/2014 11:00:22 AM

Intelliverse Adds Gamification Feature to IntelliConnection Sales Acceleration Software
4/15/2014 10:30:39 AM

Small Manufacturers and Wholesalers Surveyed Say Business Technology is Too Costly, Lacks Clear Benefits
4/15/2014 10:30:32 AM

Novitex Enterprise Solutions Chooses IBM to Build its Cloud
4/15/2014 10:02:17 AM

IBM Delivers Disaster Recovery, Security Services to SoftLayer Clients
4/15/2014 10:02:17 AM

Alianza Launches Cloud Wholesale VoIP Solution for Canadian Service Providers
4/15/2014 10:00:21 AM

Roy Hill Selects Aconex for Iron Ore Mining Project
4/15/2014 9:31:27 AM

TreeHouse Interactive to Present Free Webinar on Maximizing Partner Programs for Increased Channel Revenue
4/15/2014 9:31:02 AM

CO-OP Financial Services Announces Agreement on Visa EMV Common Debit Solution
4/15/2014 9:30:59 AM

Stoneware Announces the Availability of a New Hosted Offering; Alliances with Squash Compression Providing Data Acceleration and Quarri Providing Security Add-ons to webNetwork
4/15/2014 9:30:53 AM

Bankers Life Honored as iPipeline's Visionary Award Winner at Connections 2014
4/15/2014 9:30:35 AM

Pitney Bowes Partners with INRIX to Help Drivers Save Time, Fuel and Money with Advanced Location Intelligence
4/15/2014 9:30:33 AM

Scout by ServiceSource Debuts Industry's First User-Configurable Analytics to Drive Customer Lifetime Value
4/15/2014 9:00:42 AM

NetSapiens and Ayersville Lead IOC Evolution
4/15/2014 9:00:34 AM

CorvisaCloud Delivers New Level of Contact Center Flexibility With Voice and SMS Platform
4/15/2014 8:59:24 AM

Invaluable Joins Forces with China's EpaiLive, Bringing Together the Two Largest Art and Auction Markets in the World
4/15/2014 8:31:20 AM

Wiley Signs Definitive Agreement to Acquire CrossKnowledge
4/15/2014 8:30:40 AM

Moka5 Announces LivePC v4: The Only Centrally-Managed, Cross-Platform, Locally Executing PC Container
4/15/2014 8:30:39 AM

OpenSpan Partners with Istmo to Improve Contact Center Performance in Brazil
4/15/2014 8:30:35 AM

Cyphort Appoints Irfan Salim to Its Board of Directors
4/15/2014 7:59:32 AM

ComSci by Upland Uniquely Positioned to Meet the Challenges Facing Today's CIOs
4/15/2014 7:59:16 AM

Loggly Delivers Extension to New Relic for DevOps Efficiency
4/15/2014 7:28:56 AM

LiveVox Presents A Fireside Chat With CFPB Examination Consultant, Joe Adams
4/15/2014 6:30:25 AM

FlexableIT one of the first Zoho Advanced Partners
4/15/2014 5:26:14 AM

Searchmetrics launches new page level optimization to boost search performance of specific landing pages
4/15/2014 4:20:32 AM


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