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Call Center Industry News

Skytap Launches TapIn Partner Program
4/23/2014 9:58:56 AM

WorkForce Software Receives a Majority Investment From Insight Venture Partners
4/23/2014 9:58:56 AM

SureCloud named as finalist in Pathfinder 20 Index of top emerging UK technology companies in 2014
4/23/2014 9:43:24 AM

Ifbyphone Unveils Next Generation of Call Tracking and Call Management for a Mobile World
4/23/2014 9:42:00 AM

DCS Joins Forces with M2M Enablers RacoWireless and CalAmp to Provide Fleet Management Development Kits
4/23/2014 9:41:57 AM

EiQ Networks SecureVue Awarded CIS Certification for ComplianceVue® Policies
4/23/2014 9:41:47 AM

OnShift Recognized by Northeast Ohio Software Association as Tech Company of the Year
4/23/2014 9:28:56 AM

Ricoh to Showcase Powerful Signage Solutions at the 2014 ISA International Sign Expo That Help Companies Make an Impact
4/23/2014 9:11:49 AM

OpenSpan Posts Record 12-Month Trailing Revenue Record
4/23/2014 9:11:31 AM

Mindshare Technologies' Online Reputation Tool Collects Nearly 2 Million Reviews in Just Five Months
4/23/2014 9:11:28 AM

CorvisaCloud Secures $30 Million in Funding
4/23/2014 8:59:08 AM

Continuum Supports TAG Members with Tips on Accelerating Profitable Growth in Managed IT and Cloud Services at TAG Convention
4/23/2014 8:41:43 AM

Home Furnishings Manufacturer 'Company C' Moves Web Operations to MarketLive E-Commerce Platform
4/23/2014 8:13:55 AM

San Diego-Based iboss Network Security Reports Record Sales Growth
4/23/2014 7:59:12 AM

Bluescape Launches Interactive Cloud Technology to Transform the Way People, Teams and Enterprises Work
4/23/2014 7:59:12 AM

Numerify Launches Next-Generation Cloud Analytics Application for the Business of IT
4/23/2014 7:59:08 AM

@Legal Discovery Earns ISO 27001 Information Security Certification
4/23/2014 7:57:51 AM

Dell Boomi AtomSphere Takes Adaptive Approach to Application Integration
4/23/2014 6:59:25 AM

Digital River Extends Its SMB Payments Solution to U.K. Merchants
4/23/2014 6:41:24 AM

Cxense anuncia su Data Management Platform (DMP) en tiempo real
4/23/2014 6:41:18 AM

Cxense Unveils Real-Time Data Management Platform
4/23/2014 6:41:17 AM

Industry Leading Analyst Firm Notes Confirmit in its VoC and Text Analytics Report; Of 33 reviewed vendors, Confirmit was one of only two that directly captures unstructured customer feedback from multiple sources
4/23/2014 4:57:26 AM

TomTom Telematics Surpasses 350,000 Vehicles Subscribed to Its SaaS Platform
4/23/2014 3:11:17 AM

Five IT Scenarios That Can Wreak Havoc on an IT Pro's Easter and ANZAC Day Holiday
4/22/2014 8:14:28 PM

Stratasan Expands Leadership Team
4/22/2014 6:41:23 PM

Arla Foods UK Selects StayinFront SaaS Mobile Solution to Optimize Retail Field Operations
4/22/2014 4:58:59 PM

Enablon Named a Leader in EH&S Software by Independent Analyst Firm
4/22/2014 3:04:55 PM

OpenSpan Executive to Present at CCNG's Phoenix and Columbus Events
4/22/2014 2:41:24 PM

DocuSign Reduces Risk and Motivates Performance with Xactly
4/22/2014 12:11:19 PM

Ideal Living Celebrates Decade of Using LiveOps Agent Services to Accelerate Business Growth
4/22/2014 11:41:23 AM

Customer Service Industry Leaders Line Up to Speak at CX Hot Trends Symposium
4/22/2014 11:23:23 AM

HomecareCRM Announces Agreement with VITAS Innovative Hospice Care
4/22/2014 11:11:46 AM

Avnet Technology Solutions Expands Its Cloud Service Portfolio in the U.S. and Canada with SoftLayer
4/22/2014 11:04:09 AM

Capriotti's Sandwich Shop Chooses Punchh Mobile CRM Platform for Loyalty
4/22/2014 10:58:54 AM

THG Energy Solutions Achieves OpenADR 2.0b Certification from the OpenADR Alliance
4/22/2014 10:41:45 AM

Allegiance Brings Customer Experience Data to Light in Seconds with Dashboards 2
4/22/2014 10:41:37 AM

MerlinOne DAM Gets Thumbs Up for Its New Merlin X Release
4/22/2014 10:41:25 AM

Dell Boomi AtomSphere Takes Adaptive Approach to Application Integration Accelerating Customer Time to Value
4/22/2014 10:41:20 AM

WatchDox Launches LockDox, Enabling Secure File Sharing, Tracking and Control for Individuals, Small Businesses
4/22/2014 10:11:21 AM

AudioEye Teams With Website Oriented Small Business, Blue Beacon Consulting, to Provide Solutions to the Federal Government
4/22/2014 10:04:29 AM

Outsell Continues Steady Revenue Growth in First Quarter
4/22/2014 9:58:57 AM

Quadron Data Solutions(TM) Announces New Integration Enhancements With Laser App Software to Simplify Account Opening for Broker-Dealers
4/22/2014 9:42:55 AM

Provenir Named a Cool Vendor for 2014 by Gartner
4/22/2014 9:42:41 AM

SkyBitz Introduces Industry's First Trailer Tracking Subscription Platform - SkyBitz as a Service
4/22/2014 9:42:34 AM

eFax® Offers Rewards for Eco-Friendly Business Ideas with New Going Green Sweepstakes
4/22/2014 9:41:59 AM

Settlers Life Insurance Company Selects iGO for Final Expense to Improve Buying and Selling Experience
4/22/2014 9:41:20 AM

RingCentral Awarded a 2014 CRM Excellence Award Presented by CUSTOMER Magazine
4/22/2014 9:11:44 AM

Multi-State Law Firm McDonnell and Associates Reduces Costs, Enables Mobility and Improves Efficiency with 8x8 Cloud Communications
4/22/2014 9:11:43 AM

CMG, T&J Data, and Poblete CS Join the AddonSoftware ERP VAR Program
4/22/2014 9:11:36 AM

Verint Impact 360 Speech Analytics Helps Shanghai Unicom Listen and Take Action Based on the Voice of Its Customers
4/22/2014 9:11:29 AM

Gagein Named SIIA Software CODiE Award Finalist in the Category of Best Customer Relationship Management Solution
4/22/2014 8:59:24 AM

ReportsnReports.com: 24.9% Virtual Video Platforms & Workflow Solutions Market Growth Forecasted in Research Report
4/22/2014 7:43:22 AM

Celent-Tom Scales Joins Celent as Research Director
4/22/2014 6:59:09 AM

Locus Expands Software Functionality to Address City-Specific Reporting Requirements
4/22/2014 6:58:56 AM

Acrometis Launches Enterprise Class Workers' Compensation Claims Processing Platform for Regional Payers and TPAs
4/22/2014 6:41:24 AM

AIMIA DRAWS ON NECTAR EXPERIENCE TO EXPAND IN EUROPE; Aimia invests in Spain's Travel Club, as global demand for UK loyalty management expertise grow
4/22/2014 4:34:20 AM

EnerNOC Director of Energy Markets Dana Guernsey Named to Mass High Tech's 'Women to Watch' List
4/22/2014 4:24:34 AM

Flatirons Solutions Acquires Aerospace and Defense Software Leader CORENA
4/22/2014 2:41:20 AM

HealthStream Announces First Quarter 2014 Results
4/21/2014 5:11:24 PM

Christopher Attaya Joins Strategic Healthcare Programs as Vice President of Business Intelligence
4/21/2014 3:41:23 PM

SmartVoice Conference Welcomes ColdSmoke as Diamond Sponsor
4/21/2014 2:42:30 PM

STARTEK Awarded a 2014 CRM Excellence Award Presented by CUSTOMER Magazine
4/21/2014 12:41:40 PM

defi SOLUTIONS Selected as Finovate Innovator
4/21/2014 12:41:30 PM

Taulia Named to 2014 Best Places to Work in the Bay Area List
4/21/2014 12:41:25 PM

Zapoint Named Boston Business Journal 2014 Pacesetter
4/21/2014 11:41:25 AM

Integre Advisors LLC Selects SatuitCRM® Software to Manage Institutional and Private Clients
4/21/2014 11:11:29 AM

GTxcel Names Matthew McGinty VP of Sales and Marketing
4/21/2014 10:41:31 AM

Atlantic Research Group Selects Comprehend Clinical
4/21/2014 10:11:28 AM

TransPerfect Expands Call Center Capabilities with Second Tempe Location
4/21/2014 9:41:35 AM

Park City Group's Visibility Solution Now More Personalized
4/21/2014 9:11:36 AM

Hyundai Capital America Renews Contract with ChannelNet
4/21/2014 9:11:29 AM

Relay2 Ships High-Performance, Next-Generation, Cloud-Managed WLAN Solution for Enterprises and Distributed Networks
4/21/2014 8:41:55 AM

Vistara Named a Cool Vendor by Gartner, Inc.
4/21/2014 8:41:29 AM

CCG Content Marketing Guide: How to Earn Customer Loyalty and ROI with Content
4/21/2014 8:41:26 AM

New Research Finds More than Half of Australasian Marketers Plan to Invest in Mobile
4/21/2014 8:41:22 AM

IBM Provides SoftLayer Ecosystem Partners with New Resources for Generating Cloud Revenue
4/21/2014 7:52:00 AM

Copley Retention Systems and University of Wisconsin-Madison's Wisconsin HOPE Lab Announce the Launch of a 2-Year Efficacy Evaluation
4/21/2014 6:41:25 AM

Bright House Networks Deploys Cisco Network Convergence System to Offer Cloud-Based Business and Residential Services
4/21/2014 4:41:26 AM

Markets and Markets : Cloud Billing Market (Solution, Delivery & by Users) worth $9.58 Billion by 2018
4/21/2014 4:33:33 AM

Tyler Technologies' Odyssey Courts and Justice Solution Increases Momentum in Texas
4/18/2014 10:11:29 AM

Conductor Searchlight Voted SIIA Software CODiE Award Finalist for Best Business Intelligence/Analytics Solution
4/18/2014 7:13:17 AM

Carousel to Feature Managed Services, Simplicity Cloud and UC & Collaboration Demonstrations at IAUG
4/18/2014 7:13:12 AM

CallidusCloud Announces Keynote Sessions for C3 Annual Conference
4/18/2014 6:58:58 AM

Market Research Reports, Inc. (www.marketresearchreports.com): BPO Services are Forecasted to Reach $106.6 Billion by 2018, Reveals New Report
4/18/2014 6:33:59 AM

Bright House Networks Deploys Cisco Network Convergence System to Offer Cloud-Based Business and Residential Services
4/18/2014 3:19:13 AM

Blackbaud, Inc. Announces Date of 2014 First Quarter Financial Results, Conference Call and Webcast
4/17/2014 7:11:35 PM

Hospitality Technology Names 2014 Hotel Visionary Award Winners
4/17/2014 6:00:21 PM

Interactive Intelligence to Acquire OrgSpan
4/17/2014 5:41:25 PM

Novitex Enterprise Solutions Chooses IBM to Build Its Cloud
4/17/2014 3:41:28 PM

Experts at MMIS and Huron Consulting Group to Lead Data Validation and Certification Workshop at the West Coast Fifth Annual Forum on Transparency & Aggregate Spend on April 23, 2014
4/17/2014 3:11:23 PM

CUSTOMER Magazine Announces
4/17/2014 2:29:48 PM

NEWave(R) Brings Award-Winning Compliance Solutions to Southern Gaming Summit
4/17/2014 1:23:11 PM

CSG Singleview® Selected as TM Forum Excellence Award Finalist
4/17/2014 12:41:36 PM

Bright House Networks Deploys Cisco Network Convergence System to Offer Cloud-Based Business and Residential Services
4/17/2014 11:10:20 AM

Front Desk Partners With School of Rock to Bring Mobile-First Business Solution to World's Largest Rehearsal-Based Music Franchise
4/17/2014 10:58:53 AM

Observable Networks Launches Cloud-Based Network Security Service
4/17/2014 10:11:31 AM

HealthStream to Broadcast Its First Quarter 2014 Earnings Conference Call Live on the Internet
4/17/2014 10:11:30 AM

Mendix Expands Global Headquarters in Boston, Aims to Double Local Staff
4/17/2014 9:42:00 AM

Interactive Intelligence to Announce First-Quarter 2014 Financial Results
4/17/2014 9:41:31 AM

TELEHOUSE's New York International Internet Exchange (NYIIX) Now Available at 165 Halsey
4/17/2014 9:04:09 AM

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