LeadFlash's Full Service Call Center Increases Client Application Rates
February 11, 2013
By Anuradha Shukla
, TMCnet Contributor
Payday loan lead generation pioneer, LeadFlash, has experienced success of its full-service call center and Hot Transfer Product. Today, the company enables its customers to apply 100 percent over the phone without using a computer and claims it efficiently increases application rates for its clients.
The LeadFlash call center accepts calls from affiliates that drive inbound calls to professionally trained agents. These agents are trained to attend to the customers and smoothly complete the application process over the phone. LeadFlash’s experienced staff is present to provide around-the-clock support to its clients and quickly matches consumers directly with a Hot Transfer Lender.
The full-service call center from LeadFlash can process thousands of quality leads per day. The company’s technology is designed to work with all types of proprietary loan management systems and can integrate clients in less than 72 hours.
LeadFlash's call center can increase the campaign performance of affiliates by improving website credibility and consumer rating. It provides a phone number for customer service support, and improves the conversion of new consumers by providing assistance in the application process.
The company’s Post & Transfer setup integrates a payday loan campaign at their own call center for call center affiliates who don’t require consumers to go back to a website, and thus increase conversion rates. And, its Hot Transfer product is also doing well and it provides lenders with several benefits such as 100 percent consumer contact rate; easy integrations using the same price points; and access to new consumers.
“LeadFlash's call center and Hot Transfer campaign is highly valued by both affiliates and lenders alike,” said Lara Colucci, manager of Business Development at LeadFlash, in a statement.
LeadFlash was in news recently for attending and hosting a "meet market" table at the Affiliate Summit Marketing Conference in Las Vegas.
Edited by Amanda Ciccatelli