Call Center Training

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Welcome To Ulysses Learning's
  Call Center Training Channel		 Call Center Training
 
  Ulysses Learning Teams with Merced Systems to Bring Best Practice Training and Processes to Sales and Service Organizations
Global learning and performance improvement company Ulysses Learning has partnered with Merced Systems to deliver sales and service organizations with a set of coaching and training content and process-related best practices.
5/26/2009
  How to Turn HR Expenses into Profits
In order to stay in touch with the people who report directly to you simply walk around, talk to them, share with them, observe them, and don't be critical. If you do this with all your employees on a regular basis, you will quickly identify where they are succeeding, where they are struggling, and where they need help.
5/6/2009
  Ulysses Learning's Presents 3-Tiered Approach to Increasing Contact Center Efficiency
Global learning and performance improvement company Ulysses Learning recently gave a presentation at Blue Cross Blue Shield's Customer Contact Center and Claims Conference that highlighted the company's efforts to increase the efficiency of contact centers.
4/1/2009
View All Call Center Training Feature Articles
Nexidia and Merced Systems Partner to Enhance Contact Center Agent Performance
11/9/2009 9:00:21 AM
At DevLearn '09, LETSI Demos Tomorrow's Software Standards Today
11/9/2009 3:50:51 AM
Agent Alliance Selects inContact as Preferred Contact Center Software Provider
11/5/2009 2:07:02 PM
SmartVault Launches Authorized Reseller Program
11/5/2009 9:56:08 AM
Ulysses Learning's Call Center Training solution,
CallMentor, helps develop frontline "judgment".

Service training, sales training and coach training provide
decision making and customer interaction skills that
improve service, sales and coaching performance and
achieve higher levels of customer loyalty.

Ulysses Learning's Call Center Training solutions feature simulation-based e-Learning intelligently blended with facilitated training, coaching and consulting and is the industry's most recognized Call Center Training solution--winning 11 consecutive Product of the Year Awards, among other honors.

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Call Center Training