A new flagship product, Assistance PSA for Microsoft (News - Alert) Dynamics CRM has been announced by Assistance Software. The Microsoft Dynamics CRM xRMapplication development framework is the basis for Assistance PSA. Project management, resource planning, time and expense registration and invoice capabilities will be extended along with standard CRM functionality. Assistance Software is a top vendor of solutions for the professional services industry.

The front office business processes are streamlined by this complete system. The modern knowledge worker can benefit as the various divisions of an organization are connected by this system. All relevant information ranging from CRM to project management are also integrated by this system.

Firms are required to learn new processes with many of the professional services applications available today. Firms are also at times required to change the way they do business. By working closely with Microsoft, project and practice management have been however streamlined by Assistance Software. Clients of Assistance Software are now provided a rich set of features with the simple and easy solution from Assistance. The solution is also quick to install and deploy.

In a press release, Martijn van der Hoeden, CEO of Assistance Software, said, "Through the collaboration with Microsoft we can effectively target the professional services industry with local support from our worldwide partner network. Assistance PSA for Microsoft Dynamics CRM is an extension on Microsoft Dynamics CRM to provide Professional Services project management and time sheet and expense capabilities."

Martijn added that today’s information worker is provided with a unique solution with the combination of the Dynamics CRM platform and Assistance PSA. Easy and very user friendly time sheet registration is provided by Assistance with the solution’s unique integration with Microsoft Outlook. The latest version of Dynamics CRM has been used to develop Assistance PSA which will also support multiple deployment options. These include on-premises, SaaS (News - Alert) and later on Microsoft Dynamics CRM Online.

In a press release, Doug Kennedy, VP of Microsoft Dynamics Partners, said, "Our partners play a critical role in delivering specialized solutions for our customers. Assistance Software is an example of a partner that is utilizing the power and flexibility offered by Microsoft Dynamics CRM to meet the specific needs of our customers and help them be more productive."