Call Center Solutions

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Welcome to the Call Center Solutions Channel on TMCnet, sponsored by VoltDelta.

Welcome to the Call Center Solutions channel, sponsored by VoltDelta, a leading provider of hosted call center solutions. Here you’ll learn all about VoltDelta's industry leading hosted call center and directory assistance solutions. In addition the channel features news articles, features, white papers, case studies and industry research reports regarding recent trends in the call center industry as well as articles about new products and services. VoltDelta's hosted call center solution offers a powerful and flexible ACD delivering intelligent, skills-based routing; an IVR sporting advanced speech recognition for customer self-service; call monitoring/recording; analytics; real-time reporting and more. This hosted, multichannel call center solution is highly flexible and scalable and can be deployed rapidly. To learn more about VoltDelta’s hosted call center solution as well as other industry news, keep it tuned right here to the Call Center Solutions channel.

See Video from ITEXPO


Interview with VoltDelta Vice President, Enterprise Services and Solutions,
Craig DiAngelo

Call Center Solutions Feature Articles

2/7/2012
2/1/2012
1/26/2012
1/16/2012
1/13/2012
1/5/2012
1/4/2012
12/28/2011
12/20/2011
12/14/2011
12/13/2011