If there’s one company who knows the key to a credit union’s success, it’s Zeacom (News - Alert), a company specializing in call center software designed for optimal customer satisfaction.
That’s why the leading provider of contact center, unified communications and business process automation software and services, will be attending next week’s Credit Union Call Center Conference in Las Vegas.
From. Oct 17 to 19 at Treasure Island, Zeacom will be showcasing the latest updates to its Zeacom Communications Center platform, which combines presence, unified messaging, mobility, desktop telephony, the contact center, operator console functionality and more, into a single, unified application.
In today’s economy, individuals are increasingly opting for credit unions, thanks to their low fees, favorable interest rates and personalized customer service. The Credit Union Call Center Conference will provide credit union leaders with fresh, innovative ways to deal with issues faced by contact center employees; insight into credit union members and how to gain, and keep, their loyalty; as well as strategies and methods for an informed, up-to-date call center.
As a long-time call center and contact center industry pioneer, Zeacom has a far-reaching, proven track record in its support of credit unions across the U.S.
“For years, credit unions have relied on Zeacom to ensure that their members receive the highest possible levels of service and support,” said Tom Farquhar of Zeacom, in a statement. “Our solutions are truly a natural fit for their needs, and we are honored to be among their trusted partners.”
“We look forward to the upcoming Credit Union Call Center Conference as it presents a very unique opportunity for Zeacom to interact with industry colleagues, and discuss tactics and strategies to help guide the customer interaction management of these invaluable financial institutions,” he continued.
For more information on this upcoming conference, click here.
Tammy Wolf is a TMCnet web editor. She covers a wide range of topics, including IP communications and information technology. To read more of her articles, please visit her columnist page.
Edited by Stefanie Mosca