Zeacom President Discusses Contact Centers and Customer Satisfaction

Ernie Wallerstein (News - Alert), President of Zeacom, believes that call and contract centers remain critical to the future of many businesses, and therefore critical to the futures of the companies, like Zeacom, who develop within the Unified Communications (News - Alert) and Collaboration field. Listen to the entire podcast here:

http://www.telecomreseller.com/2011/05/26/zeacom%E2%80%99s-wallerstein-people-to-people-contact-cebtral-to-contact-centers/

Edited by John Lahtinen