AUSTIN, Texas, Aug. 10, 2017 /PRNewswire/ -- Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced Welders Supply Company has chosen the award winning Epicor® Prophet 21® as its new enterprise resource planning (ERP) solution to automate its business processes and provide a better experience and more personal service for its customers.
Welders Supply Company is based in Beloit, Wisconsin. The company, founded in 1938, is a pillar in Southern Wisconsin and Northern Illinois communities. Welders Supply Company supplies top-quality welding, safety, and maintenance, repair, operations (MRO) products, industrial, medical, and specialty gases, and technical support. They also sell worldwide though their website.
One of the top sellers on the internet in their industry, the company generates over 30% of their income from internet sales. When Welders Supply Company began searching for a new ERP system, the ability to integrate it with their website was crucial.
"Customers expect information much quicker because they are used to dealing with the Amazons. Epicor Prophet 21 will allow us to provide that type of information, which will complement our personal service and industry expertise. It's all about taking care of customers and delivering beyond expectations," explained Ed Mueller, president, Welders Supply Company.
Saving time and money with first-class softwareWelder Supply Company's previous system had many manual processes, which cost the business money and time. "Right now, we have to re-enter our orders from our website to our ERP system. With Prophet 21, we'll have web orders automatically go into our system and we'll be able to direct the shipment by line item from any of our warehouses or direct from the manufacture. That's going to save a lot of time for us," said Mueller. Prophet 21's easy to use, web-based system will also open up many possibilities for the company. Using iPads and cell phones to capture signatures at the point of delivery is just one of the benefits. "Our industry is served 50% by independents and 50% from a few very large major public companies. Having first-class software like the majors and the personal service we offer as an independent will help fuel our growth," said Mueller.
"Epicor Prophet 21 is a proven success for distributors of all sizes, and the software is becoming more powerful and valuable to companies that need a one-stop shop for their services," said Doug Smith, director of product marketing, retail and distribution, Epicor. "Prophet 21 offers a combination of features and functionality that can accurately streamline processes. Pricing, inventory and even quoting becomes automated reducing time consumption."
About Epicor Prophet 21Leveraging a half-century of distribution industry knowledge and expertise, Epicor Prophet 21 is an end-to-end distribution solution offering deep functionality—from open ecommerce platforms to mobile sales and field services, wireless sales counters and warehouses, advanced inventory management, and customer optimization tools. Visit the Epicor Prophet 21 solution hub to learn more.
About Epicor Software CorporationEpicor Software Corporation drives business growth. We provide flexible, industry-specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers' unique business processes and operational requirements are built into every solution?in the cloud or on premises. With this deep understanding of your industry, Epicor solutions manage complexity, increase efficiency, and free up resources so you can focus on growth. For more information, connect with Epicor or visit www.epicor.com.
Epicor, the Epicor logo and Prophet 21 are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
Public Relations Specialist
Epicor Software Corporation
+1 512 278 5365
View original content with multimedia:http://www.prnewswire.com/news-releases/welders-supply-company-fuels-growth-with-epicor-prophet-21-300500887.html
SOURCE Epicor Software Corporation
[ Back To Call Center Scheduling Homepage ]