TMCnet News
Filter Sales & Service, Inc. Increases Transparency and Customer Experience with Epicor Prophet 21AUSTIN, Texas, Oct. 5, 2017 /PRNewswire/ -- Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced Filter Sales & Service, Inc. has chosen the award winning Epicor® Prophet 21® software as its new enterprise resource planning (ERP) solution to achieve accurate inventory and greater transparency through the whole customer lifecycle. Founded in 1953, Filter Sales & Service, Inc. is the largest regional air and liquid filtration product distributor in the Northeast U.S. and number one in Camfil product sales for eight years running. The company provides both cost and energy-efficient solutions for hospitals, hotels, universities, bio-tech companies, and more. Since many of Filter Sales & Service, Inc.'s products can be purchased elsewhere, the company needs to provide a best in class customer experience to stand out from the competition. When Filter Sales & Service, Inc. began searching for a new ERP system, this was a main focus. "Prophet 21 and the transparency the system provides will allow us to better predict when we will have certain products in stock, allowing us to follow up with customers right away," explained Jackie Clarkson, operations and process improvement manager, Filter Sales & Service, Inc. "When we have accurate inventory, we save so much time and can focus on the customer and providing what they need. We want to make ordering and receiving product as easy as possible for our customers." Greater transparency with first-class software "The Epicor Prophet 21 solution is a proven success for distributors of all sizes, and the software is becoming more powerful and valuable to companies that need a one-stop shop for their services," said Mark Jensen, director of product management, Epicor Software. "Prophet 21 software offers a combination of features and functionality that can accurately streamline processes. Pricing, inventory and even quoting becomes automated reducing time consumption." About Epicor Prophet 21 About Epicor Software Corporation Epicor, the Epicor logo, and Prophet 21 are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
View original content with multimedia:http://www.prnewswire.com/news-releases/filter-sales--service-inc-increases-transparency-and-customer-experience-with-epicor-prophet-21-300529485.html SOURCE Epicor Software Corporation |