Call Center Scheduling Featured Article
MVP Systems Software Updates JAMS Job Scheduler
Appointment scheduling is another form of Workforce management (WFM), mainly designed to address the appointment scheduling needs of professionals like lawyers, doctors, photographers, financial advisors, etc. It helps professionals organize their appointment in a prudent manner.
WFM solutions are available in different forms solutions like Monet WFM Live, an affordable call center scheduling software that comes with features like ACD integration, real-time adherence and intra-day management that are especially designed for small and medium sized call centers.
Another type of solution, job scheduling helps organizations manage a large number of jobs easily.
Vendors offering WFM solutions are competing to gain from the growing business opportunity. In one of the recent developments in the industry, MVP Systems Software, a provider of appointment scheduling and workload automation software, announced the release of JAMS Job Scheduler 6.0, the latest version of its flagship job scheduling solution.
Commenting on the latest release of JAMS, David Kluskiewicz, VP Marketing at MVP, said, “JAMS 6.0 brings us one step closer to our vision of a unified standard for enterprise job scheduling and automation. Our development and support teams gathered input from across our customer base. JAMS users ranging from IT operations managers to database administrators and application developers all contributed thoughtful ideas for this release.”
The new software includes features like Intelligent Job Grouping, Consolidated Job Views, Centralized Alerting and Code-free Setups. It also includes real-time monitoring for Linux and UNIX jobs, contextual job menus accessible from anywhere in the GUI, and advanced filtering in the monitor view.
With Intelligent Job Grouping, the software streamlines organization and management for large numbers of jobs. Advanced filtering features let users group and view jobs quickly and easily. With Code-free Setups, common actions such as continuing, failing and halting can be applied to any workflow without any code. Every job and setup definition includes a drop-down menu for adding common actions to a job.
Edited by Ashley Caputo