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CallRex Solutions Now Available on SaaS Platform |
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Telrex, provider of the CallRex suite of IP call recording and call center optimization solutions has announced the availability of a subscription-based pricing model for all CallRex solutions. Such a pricing model allows companies to simply pay a monthly fee for the number of users being recorded. |
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April 14, 2008 |
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Benefits of Subscription-Based Call Recording |
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Subscription-based pricing is a great option for those companies that are just getting started with call recording, are seasonal in nature, or that are reorganizing, merging with or acquiring other organizations. This pricing model can provide the flexibility to either reduce or increase use, as the company only pays for the number of licenses actually used. |
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April 11, 2008 |
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CallRex Now Supports Inter-Tel 3000 and 5000 Network Communications Solutions |
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Telrex, a provider of the CallRex suite of IP call recording and call center optimization solutions, has announced support for the Inter-Tel 3000 and 5000 Network Communications Solutions. |
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April 02, 2008 |
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Call Center Recording Helps Agents Self-Improve |
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Traditional call centers throughout the world have long relied on call recording applications to provide supervisors and managers with the ability to monitor agents' calls to determine where training is needed, if customer needs are being met and a change is needed in processes. |
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March 07, 2008 |
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CallRex Now Interoperable with 3Com NBX to Maximize Call Center Recording |
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As IP and VoIP implementations continue to increase throughout the call center industry, so will the demand for high quality solutions such as those offered by Telrex. Its CallRex solution is designed specifically to operate in such environments, better equipping the call center for optimal performance. |
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February 08, 2008 |
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Telrex is the leading provider of
VoIP call recording and monitoring solutions for small and medium businesses using IP or IP-enabled PBXs and hosted PBXs.
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