TMCnews Featured Article
May 19, 2011
CGS Growth Leads to Expansion of European Call Center Operations in Romania
By Jamie Epstein, TMCnet Web Editor
Computer Generated Solutions (News - Alert) (CGS), a provider of IT solutions, software and services, will be dramatically increasing its presence in Romania with a new facility in Sibiu, that will open in July 2011. A major player in the outsourced contact center industry, CGS has grown greatly recently, specifically in the European market. The company thinks that the new location in Sibiu will help to increase its presence in the region. The new Sibiu call center will be able to offer a much higher level of call center operations including customer care, technical support, Enterprise Help Desk, and other outsourced services for Fortune 500 companies and government agencies around the globe.
Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.
Edited by Rich Steeves