Call Center On Demand Featured Article

Sitel Creates 100 Positions for Call Center Agents

By Anuradha Shukla
TMCnet Contributor

Sitel is creating 100 positions for call center agents by expanding its customer care call center in the city of Glasgow, Ky.

The global customer care provider will be adding 100 positions during September and October and the newly hired Glasgow associates will provide technical assistance to customers.

Sitel hosted an onsite job fair last week to recruit new employees. The company is encouraging candidates to apply in person and also speak to Sitel HR representatives about career opportunities.

You can reach the Sitel HR Team in Glasgow can be reached at (270) 261-6101.

"Sitel's culture and commitment to employee growth provide invaluable personal and professional advancement opportunities," said Tim Miller, site director of Sitel's Glasgow facility. "We are excited to expand our team, building on the successes we share with some of the world's largest brands."

Sitel Glasgow is located at 101 Hilltopper Way across from WKU Glasgow campus off Trojan Trail. Those interested to join the new facility can also apply online in Sitel's "Careers" section at the company’s website.

Candidates with previous customer service experience and strong computer knowledge will be preferred.

Sitel boasts more than 26 years of industry experience, and has twice been ranked as the top overall call center outsourcing provider in Datamonitor's annual Black Book of Outsourcing survey.

The company was in news earlier this year for expanding its footprint in the Philippines by opening a new call center in Eton, Manila. Sitel’s ninth customer care center in the Philippines is located at the crossroads of a major transportation hub in Pasig City.

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