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Silverline and TriageLogic Partner to Integrate Nurse Triage Software with Salesforce Health CloudNew York, April 16, 2018 (GLOBE NEWSWIRE) -- Silverline, a Salesforce Platinum Consulting Firm headquartered in New York City, in partnership with TriageLogic© , is proud to announce an integrated version of its nurse triage module for Salesforce. With MyTriageChecklist, the comprehensive triage module, patient and/or medical call centers with Salesforce can easily add nurse triage protocols into the core interaction with patients. Salesforce continues to gain momentum across the healthcare industry with Health Cloud, built on their market leading CRM platform. Health Cloud is a premier patient and member relationship platform that harnesses the power and security of the cloud, as well as social and mobile technologies, to deliver more personalized engagement. Taking advantage of Health Cloud capabilities, MyTriageChecklist empowers providers with access to Gold-standard Schmitt-Thompson protocols directly in their Salesforce instance in order to provide patients with quality nurse triage services. “With the current patient-first trend in healthcare, having nurse advice available to every patient is critical to provide cost effective, compassionate care. By integrating this module into Salesforce, organizations are able to set upa clinical call center, or further extend their existing Patient Access Center,” said Ravi Raheja, MD, Medical Director for TriageLogic. Some of the key highlights of this robust module include:
“By offering a nurse triage module, Silverline’s Patient Engagement Center solution built on Health Cloud is able to positively impact patient experience and acquisition by bringing forward care advice during each interaction in their journey - before, during, and after care. This provides opportunities to identify and potentially avoid the development of an at risk patient. Further, it reinforces Silverline’s model of partnering with innovators in the industry, whether application, data, or content to develop a cohesive solution on one platform, while maintaining the scalability, flexibility, and design that healthcare organizations need to innovate,” said Matt Gretczko, Vice President, Head of Silverline’s Healthcare Practice. Salesforce and others are among the trademarks of salesforce.com, inc. About TriageLogic© About Silverline Silverline Media Contact: Kathleen Ferrie Silverline 646.589.0489 [email protected] |